Visual Merchandise Supervisor

Product/Commercial/Visual Management

• Be responsible for creating and ensuring visually shop floor layout and new lines are merchandised according to/follow the Company guidelines/ operational policies and procedures.

• Be responsible for implementing and communicating the company merchandising guidelines to the local store to improve sales and customer satisfaction.

• Perform daily styling of mannequins, display and ensure proper merchandising of the assigned boutique.

• Help train the standards and interpretation of visual execution.

Sales Management:

• Analyzing the sales reports to identify priorities to work during the following days (opportunities, potential and problem subfamilies).

Store Image:

• Create and adapt visual merchandising proposals according to these priorities. And create a unified and tailored solution for store.

• Follow up: Gather feedback from Commercials and Store Manager on the week’s proposals and make improvements.

Shop-floor & Sales Management

• Managing and motivating the sales team to increase sales and ensure business efficiency.

• Be aware of the daily and monthly sales target to meet and exceed them.

• Communicate with the management team on a daily basis with information regarding personnel and product.

• Ensure standards are maintained during the day and at closings.

Customer Service

• Ensure a high level of customer service is offered in the store.

• Monitor and support customer service action plans.

• Solve and manage customer issues as they arise and refer to the senior management team when necessary.

• Understand and reinforce the company return policy.

• Support customer service with product knowledge and awareness of the New arrivals, Replenishment of best sellers & Offering alternatives.

Health & Safety

• Ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens.

• Be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.

• Can work in shifts

• Fluently in English

• Passion for Fashion: A strong interest in fashion and the latest trends.

• Detail-Oriented and Creative: Ability to focus on details while being innovative in visual merchandising.

• Proactive and Motivated: A self-starter who is dynamic and eager to contribute.

• Multitasking Ability: Capability to manage multiple responsibilities effectively.

• Customer Service Skills: Strong focus on delivering high levels of customer service and resolving issues.

• Sales Management Skills: Experience in analyzing sales reports and managing a sales team.

• Visual Merchandising Experience: Familiarity with creating and implementing visual layouts according to brand guidelines.