Trưởng Nhóm Kiểm Duyệt - Nhận Thưởng 10 Triệu - Không Yêu Cầu Kinh Nghiệm Trưởng Nhóm

Hạn nộp hồ sơ: 16/08/2026 (Còn 29 ngày)

Địa điểm làm việc:

Hà Nội

Khu đô thị Times City, Hai Bà Trưng, Hà Nội

(Trước sáp nhập: Hai Bà Trưng, Hà Nội | Sau sáp nhập: Vĩnh Tuy, Hà Nội)

CV CỦA BẠN CÓ PHÙ HỢP VỚI VIỆC LÀM NÀY?

Chi Tiết Công Việc

The Team Leader for Content Moderators is responsible for guiding and developing the moderation team, ensuring adherence to policies, and maintaining high-quality content standards.
Supervise team members and be able to arrange or cover member’s working shifts if necessary.
Provide accurate, valid and complete information by using the right methods/tools
Handle clients' complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Meet personal/team’s targets
Keep records of issues/problem for further investigation
Follow communication procedures, guidelines, and policies
Work with managers about clients' feedback

Good command of English (Especially in Reading and Writing)
Have at least 1 year of experience in customer support, service analysis or content moderation.
Proficient skills with MS Office and Google Drive.
Able to join our training session.
Ability to work on public holidays.
Having good communication skills is an advantage.
Able to work on shifts, weekends, and public holidays.

Kỹ năng:

Quản Lý Vận Hành

Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Annual health check ;
Fantastic internal events;
Paid leave (12 days/year).
We work 40 hours per week;
International, fun and professional working environment;
Modern hardware provided by the company (laptop, monitor, etc.);
Free drinks (coffee, tea, etc.);
Training and career development opportunities.
5 days per week amounting to 40 hours, arranged by the company.
Able to work during Vietnamese Public Holidays as requested (New Year, Lunar New Year, Independence Day, etc.)

Ngành nghề:

Dịch Vụ Khách Hàng

Chú ý: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi.