Telesales Executive (Nói Tiếng Thái)

Location: Ho Chi Minh City / Hanoi

Team: B2C Sales

Report to: Thailand Team Leader & B2C Sales Manager

The role:

The Telesales Executive - Thailand Market (6-month contract) is a professional who connects and manages relationships with customers and leads customers from initial outreach through the making of the final purchase by them or someone in their household.

What you’ll be doing:

• Reach out to customer leads through calling.
• Present, promote, and sell products/services using solid arguments to existing and prospective customers
• Selling products and services using solid arguments to prospective customers to provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels, and profitability.
• Establish, develop, and maintain positive business and customer relationships
• Determine the completion timeline and monitor progress to keep the tasks on track and on schedule.
• Achieve agreed upon sales targets and outcomes within the schedule
• Communicate clear instructions to team members and collaborate with other departments.
• Create and distribute reports to update the leader on the progress.

• Fluent in Thailand language including listening, speaking, reading, and writing.
• Having an associate’s degree or bachelor’s degree in Sales, Business Administration, Economics, Marketing is a plus.
• At least 6 months of experience in a similar position.
• Strong communication skills for interactions with customers and other people.
• Self-discipline, determination, perseverance, and time management.
• Product knowledge.
• Customer service skills, including how to handle upset customers.
• Handle high pressure at work.
• Ability to create work materials and workflows.
• Create and distribute reports.