System Control Agent Executive

This position is responsible for supporting and handling of Data Input work that is assigned by the KWE Australia to work toward company strategic objectives.

Job registration

- Manually register every pre-alert received from Cargowise.

- PIC accesses the pre-alert

- Check the document and register the job in Cargowise.

- Save documents.

- Chase missing documents

- Transport arrangements through email and online portal

Billing, Postings

- Key selling & buying rate into the system.

Operation support.

- Add waybills in CSS & update the system.

Customer service, Product Development Support

- Support the core team in AU, like the customer service team & product team, by following their training.

- Receiving customer inquiries and replying or passing to the correct person in charge

Quotation and RFQ Tender Management Support.

- Make quotations for spot shipment or do RFQ tender support for long-term bidding under AU’s instruction.

- Use Cargowise to update and obtain information.

- Any other tasks as required.

► Education and Experience

• Graduated from college or university with majors in Logistics, International Business, English language, or other related majors.

• At least 6 months of experience in the international freight forwarding industry in operation or documentation position is essential. “CARGOWISE” experience is preferable.

• Excellent English communication

• Able to work independently and under high pressure, able to multitask.

• Able to work overtime.

► Required Skills/Abilities:

• Ability to utilize office software efficiently. especially Excel.

• Good typing and data entry skill is required.

• Good at analysis skills and logical thinking.

• Detail-oriented, especially for numbers.

• Adaptability to work in a culturally diverse environment.

• Strong team player and able to work with a remote team.

• Ability to multitask and meet deadlines.

• A proactive and can-do attitude is required for the daily workload.

► Working Conditions and Benefits:

- Working Place: TTC Building, No. 19, Duy Tan Street, Cau Giay Dist, Hanoi City

- Working time: Monday to Friday, from 7:00 AM to 4:00 PM

- Annual Leave: 12 days/year (after probation time)

- Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)

- Annual Salary Increase: once per year

- Performance Assessment: twice per year (fixed in April and October)

- Insurance: 24 hours’ Accident Insurance, 100% Social Insurance, Health Care Insurance

- WFH Policy: work from home up to 2 days per week after 6 months of employment

- Others: International working environment with many opportunities for learning and development, training courses, company trip, etc.