Retail Operation Manager

Mức lương: Thỏa thuận
Địa điểm: Hồ Chí Minh
Kinh nghiệm: Trên 5 năm
Bằng cấp: Đại Học trở lên

Hạn nộp hồ sơ: 17/09/2026 (Còn 30 ngày)

Công Ty Cổ Phần Thương Mại Duy Anh

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Thông tin
Việc làm

Thời gian làm việc:

Từ Thứ 2 đến Thứ 6 (08:00 - 17:00)

Địa điểm làm việc:

Hồ Chí Minh

Hồng Hà, P2, Quận Tân Bình, Hồ Chí Minh

(Trước sáp nhập: Tân Bình, Hồ Chí Minh | Sau sáp nhập: Tân Sơn Hòa, Hồ Chí Minh)

CV CỦA BẠN CÓ PHÙ HỢP VỚI VIỆC LÀM NÀY?

Chi Tiết Công Việc

Mô tả công việc:

Manage people, sales department, store operations (TSN Airport, Noi Bai Airport, Cam Ranh Airport, Đà Nẵng Airport) to achieve sales, service, customer satisfaction, and profitability goals. Be responsible of P&L, ensure to achieve sale and profit target.
Ensure store windows and in-store visual merchandising are in line with brand’s guideline and the store is maintained in proper housekeeping.
Monitor and ensure the retail store inventory level; replenishment of stock and return cycle is carried out accordingly.
Attend customer complaints and ensure they are tactfully handled.
Communicate company and store direction to staff and prepare action plan in order to drive sales.
Ensure sales events and promotion in accordance to sales plan. Ensure store staff job results by leading, coaching, training, motivating, counseling and disciplining employees; also monitoring job results and providing advice for staff performance improvement.
Work with the management and HR regarding manpower planning, recruitment and selection, training program, staff evaluation and all personnel actions.
Ensure that all HR issues are carried out consistently with the company’s HR policies and practice.
Ensure staff working schedule, handle and maintain staff discipline.
Submit all monthly store expenses/invoices, sales performance, and other reports to Finance Manager to process the payment.
Build the long-term strategy to help Sales department utilize their most capabilities in achieving set objectives.
Outline and define various sales territories to ensure enough manpower of each shop.
Develop and implement effective solutions for improving sales efficiency and performance.
Develop action plans to increase sales figures.
Manage Visual Merchandising team.
Manage Marketing to finalize the promotion / launching before getting final decision.
Training: Training new and current employees, following company’s guideline.
Other tasks as assigned by Management.

Yêu cầu công việc:

Educational Background: Bachelor's degree in Business, Sales,…
Minimum 5 years experience as Sales/ Retails Manager.
Retails Operations, budgeting, planning, customer service and people leadership skills.
Good communication.
Team work and able to work independently.
Detailed, responsible, enthusiastic and honest.

Kỹ năng:

Quản Lý Vận Hành , Quản Lý Vận Hành Cửa Hàng , Vận Hành Điểm Bán (POS)

Quyền lợi được hưởng:

12 days of annual leave, Tet bonus (according to Company regulations).
Enjoy full benefits for employees according to current legal regulations: health insurance, social insurance, and unemployment insurance. Pay FULL SALARY INSURANCE.
13th month salary bonus.
Participate in Company activities and events: team building, picnics, travel,...
Enjoy preferential treatment when purchasing Company products.

Ngành nghề:

Bán Lẻ - Cửa Hàng

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