Receptionist - Nhân Viên Lễ Tân

• Handle the check-in of guests including the processing of their reservations and rooming at the unit level.

• Handle all guest requests during their stay. Act in a pleasant, courteous and cheerful way.

• Handle all front desk cashiering duties. Must be prepared to work shifts.

• Organize and implement guest programs/plans that anticipate and meet guest needs and interest.

• Handle all leasing activities including the conduct of site inspections and the closure of sales deals as required.

• Act as a link between departments on operations and sales processes.

• Assist in the setup and operations of facilities i.e. children playroom, meeting room, etc.

• Support sales/marketing by providing relevant information including customer feedback and sales leads.

• Manage individual portfolio assigned to maximize guest satisfaction.

• To have a good understanding of people and genuine interest in service.

• Handling guest complain and inform head of department.

- Good appearance/well groomed, must pass physical/medical examination

- At least 1 or 2 years’ experience in a similar position.

- Speaks fluent English, and an additional foreign language is preferred

- Strong computer skills.

- Able to work on shifts.

- Can work under pressure, pleasing personality, polite and courteous

- Sociable, friendly, flexible and diplomatic, able to work as a team.

- An attractive remuneration package will be offered for the above positions, commensurate with skills and experience.