Quality Assurance Specialist - Content Moderation

Hạn nộp hồ sơ: 27/08/2026 (Còn 8 ngày)

Thời gian làm việc:

8hours/day, 6days/week

Địa điểm làm việc:

Hồ Chí Minh

20 Đ. Cộng Hòa, Phường Bảy Hiền, Hồ Chí Minh

(Trước sáp nhập: Tân Bình, Hồ Chí Minh | Sau sáp nhập: Bảy Hiền, Hồ Chí Minh)

CV CỦA BẠN CÓ PHÙ HỢP VỚI VIỆC LÀM NÀY?

Chi Tiết Công Việc

WE NEED YOU: Conduct daily screening/tagging to categorize content and evaluate UGC (User Generated Content) content quality on the e-commerce platform from agent.
Conduct root cause analyses to improvement for UGC content quality, and provide summaries and recommendations.
Maintain an understanding of Client policies and community guidelines in order to identify opportunities for optimization on the e-commerce platform.
Ensure consistent content quality throughout the E-commercial ecosystem, manage BPO performance to achieve KPIs of productivity.

At least 1-year experience in QA position.
Communication English skills.
Advanced knowledge of MS products, particularly Excel.
Excellent communication skills – Analytical, able to analyze data and draw insights.
High level of accuracy and attention to detail.
Innovative and able to influence others.
Able to work night shift.

Kỹ năng:

Xử Lý Khiếu Nại , Giải Quyết Vấn Đề , Sử Dụng CRM