Member Success Concierge - Chuyên Viên Điều Phối Hỗ Trợ Thành Viên

- Inventory management: Support new members with onboarding, training registration, and welcome kits.

- Oversee supply chain operations including vendor coordination, inventory control, warehousing, packaging, and logistics. Ensure timely processing of payments and smooth delivery of materials across Regions and Chapters.

- Serve as the main point of contact for member and visitor inquiries.

- Assist in organizing BNI events, workshops, and networking sessions.

- Proactively engage with former members to understand reasons for departure and gather feedback for service improvement and increased member satisfaction.

- Support the organization and promotion of BNI events, workshops, and networking sessions, including assisting with event registration.

Minimum 2 years of experience in operations, administration, customer service, or a similar role.

Excellent communication and interpersonal skills.

Strong problem-solving ability and a detail-oriented mindset.

A team player with a passion for helping others and supporting organizational growth.

Ability to work independently, prioritize tasks, and manage multiple deadlines.

Familiarity with logistics, procurement, or inventory management is a big plus

English communication.