Logistics Coordinator

Overall, Role Purpose:

- Delivery Service Excellence and Customer Intimacy by offering compelling services, competitive pricing and relevant capabilities.

Key Accountabilities:

For Import shipment :

- Receiving pre-alert, check shipping document & create job file on systems.

- Summitting Manifest on Vietnam National Single Window accuracy and on time

- Handling daily sea import tasks for both of nominated and freehand shipments in alignment with Incoterms

- Co-ordinating with carriers/co-loaders to release DO/ eDO to customers smoothly

- Supporting customers in working with carriers to extend DnD at POD and handle other relevant tasks

For Export shipment:

- Reserving booking with carriers/co-loaders via both of BDP’s system and manually on carriers’ website

- Creating and input cargo details in the systems

- Handling export shipment until successful delivery to POD

- Ensuring accurate and timely submission of eSI, MNF, ICS2, ACI, AFR…

- Well manage and control allocation both of NAC and FAK contract with carriers and relevant partners

Generation tasks:

- Fulfilling documentation with all requested papers (checklist, calculation sheet, tracing report, merging file etc.) before passing the file to BU for closing.

- Resolving problems with sales / agents / other stakeholders for documentation, billing, and costing

- Issuing invoice to clients / agents, post vendor invoices for payment on time

- Supporting finance department in following up on customer’s payment settlement

- Problem solving in order to improve service delivery standards and minimize cost impacts.

- Completing other tasks assigned by Manager.

• University degree in Sales, Business Administration, Foreign Trade or relevant field

• At least 5 years of relevant experience in import and export operation at Intl Forwarding

• Solid knowledge / experience in import and export handling is a must. Candidates have experience in customs clearance & trucking arrangement is an advantage

• Strong attention to details

• Fluent in both spoken and written English

• Proficient in commonly used office software

• Strong operational management and problem-solving skills

• Good negotiation skills with both customers and suppliers

• Ability to work independently, under pressure, and overtime to meet deadlines

• Well-disciplined, highly accountable, well-organized, collaborative and teamwork