Learning & Development Assistant

Learning programmes coordination & delivery

• Follow up with internal trainers on course outline and training materials
• Register employees for internal & external learning course
• Coordinate resources and logistics for learning courses
• Prepare brochure for learning courses for communication to participants
• Liaise with internal and external trainers on resources and logistical arrangements
• Assist in providing support to instructors on logistic matters during training sessions
• Track and report employee participation rates in learning programmes
• Assist with post course administration, include conducting post-learning evaluation survey, archiving training materials, training recordings, participation reports.

Record of CPD activities

• Input CPD activities to support the provision of management information
• Respond to employee queries relating to CPD activities

E-learning system

• Assist in designing & uploading courses on internal e-learning system
• Respond to employee queries relating to internal e-learning system

Professional certifications

• Provide support on exam registration, annual subscription payment
• Provide coordination and administrative support in the application of sponsorship program
• Maintain & update list of sponsorship recipients

Other responsibilities

• Maintain employee exits and retirement records
• Update employee master list, CPD activities records
• Facilitate payments to vendors & archive payment documents

• Knowledge of L& operations, program coordination, and learning cycles

Generic Skills & Competencies

• Good data analysis and reporting skills
• Demonstrate strong written and verbal communication skills in both English and Vietnamese, adjusting tone, clarity, and structure for different employee group
• Exhibit behaviours consistent with the Firm’s values, acting as a credible representative of the People function in all employee interactions
• Represent the Firm through respectful, consistent, and service-oriented communication
• Understand L&’s role in building a learning culture, encouraging engagement rather than solely administering training logistics
• Demonstrate strong organizational and time-management skills, effectively managing multiple priorities
• Adopt a proactive, solution-focused approach and work independently with minimal supervision
• Ensure accuracy and attention to detail in data handling, reporting, and learning compliance documentation

Requirement

• A minimum of Bachelor’s degree in Human Resources, Business, Education, Psychology, or related fields.
• At least 1-3 years of related work experience required
• Prior working experience in internal HR services at global professional services firms will be highly advantageous
• Fluent Vietnamese and English language (speaking, listening, reading, and writing) in social and business communication at a minimum Business Level
• Proficiency in MS Office 365 applications
• Vietnamese nationality