IT Support Engineer (Workload Automation)

About Automation Services @BOSCH

The Group is responsible for Automation Services incl. Workload Automation (UC4) and Release Automation (ARA).

We provide the highest standard in class automation and continuous deployment consulting & implementation on our highly available platforms with 24/7 support in all time zones.

Responsibilities:

• Development of Automation Job for SAP/Win/Linux/Cloud Platform

• Build, configure, and maintain UC4 workflows and schedules to meet business requirements.

• Troubleshoot and resolve issues with UC4 workflows and schedules, including investigating and resolving job failures.

• Monitor and optimize UC4 workflows and schedules to ensure that they are running efficiently and effectively.

• Document UC4 workflows and schedules, including their dependencies, to ensure that they are well understood and can be maintained over time.

• Provide technical support to end-users of UC4 workflows and schedules, answering questions and providing guidance as needed.

• Continuously evaluate and improve UC4 workflows and schedules, identifying opportunities for automation and efficiency gains.

• Bachelor degree or equivalent in Computer Science, Engineering, Information Systems, or a related discipline

• Strong understanding of UC4 automation, including the ability to build and maintain workflows and schedules.

• Knowledge of scripting languages such as PowerShell, Perl, or Python.

• Experience with database technologies such as SQL Server or Oracle.

• Familiarity with ITIL or other IT service management frameworks.

• Excellent problem-solving and analytical skills.

• Strong written and verbal communication skills.

• Ability to work independently and as part of a team in a fast-paced environment.

• Willingness to learn and adapt to new technologies and processes.

• Attention to detail and a commitment to quality.

• Good written and oral communication in English