Innovation Business Analysis

Our team

Welcome to our KPMG Innovation and Developer Team. As the backbone of our corporate innovation, our team is dedicated to fostering growth, operational excellence, and a culture of innovation. Our mission is to drive the company forward by designing and developing cutting-edge solutions and internal applications. The team plays a pivotal role in enhancing our firm's efficiency and automation processes. We work hand-in-hand with other teams, creating a synergistic environment that allows us to adapt swiftly to regional technology trends and maintain robust security measures.

Join us as we continue to push the boundaries of innovation, creating a future where our business thrives in an ever-evolving technological landscape.

About the role

We are seeking a detail-oriented, confident, and experienced individual to join our team as a Business and Technical Support Analyst. The Business and Technical Support Analyst will serve as a vital link between business needs and technical solutions, combining analytical thinking and AI-driven approaches with hands-on support to ensure smooth operations, effective communication, and continuous improvement across systems and processes.

Key responsibilities

A. Innovation Technology Business Analyst

• Gather and analyze business requirements to identify opportunities for innovation and process improvement.

• Translate business needs into clear innovation technical support deliverables and propose effective solutions.

• Collaborate closely with KPMG departments to drive discussions, align objectives, and identify effective solutions.

B. Technology Support

• Provide first-level support for internal applications, tools, and automation solutions.

• Assist in designing, testing, and optimizing AI prompts for internal tools.

• Support on solution design for innovation technology solutions that address business needs and drive digital enablement.

C. Project Management Support

• Support to track progress and ensure timely follow-up on action items with KPMG departments.

• Act as a bridge between business team and technical teams to ensure clear communication.

• Maintain accurate documentation of project updates, requirements, and deliverables.

• Bachelor's degree in information technology, Business Information System, Innovation Technology, Economics or a related field.

• Minimum 1 year in a hybrid role involving business analysis, technical support, or project coordination. Exposure to AI tools, automation, or solution design is a plus.

• Be able to think both as a user and a business owner.

• Good analytical and critical thinking.

• Good presentation and documentation skills.

• Good communication, and stakeholder management skills.

• Passionate about exploring innovative technologies and translating knowledge into practical, value-driven solutions.

• Skilled in the use of Microsoft Office.