Business Analyst

1.Product Development (Product Owner / Business Analyst)

• Participate in market research and analysis, buyer portraits to orient, propose new features and improve product development.
• Collect and analyze customer requirements (internal/external), convert into descriptive documents (user stories, business requirements) and manage backlog.
• Coordinate closely with the development team (Dev, QA, Designer) to ensure product progress and quality.
• Manage and prioritize items (Backlog) based on business value and product strategy.
• Monitor and report product development progress and results to stakeholders.
• Perform other tasks assigned by management.

2. Support the Sales Department

• Coordinate with the Sales Department in preparing and updating product-related documents.
• Join the Sales Team to present products to customers, capture feedback to propose timely improvements.
• Disseminate product information and new features to the Sales team, ensuring they have sufficient knowledge to advise customers.

3. Document management and internal communication

• Participate in building and standardizing product documentation systems and internal processes.
• Produce reports and timely updates to the management on product and market status.
• Coordinate with departments (Marketing, Engineering, Customer Care, etc.) in product deployment.