Meliá Hồ Tràm

Be visible and accessible to the guest and follow through.Effective utilization of guest profiles and consistent delivery of guest preferences.Maintains strong relationship and goodwill with regular guest and local patrons.Practises and promotes effective and timely recovery of guest complaint situations. Redirects to Superior when necess...

To establish and monitor IT equipment and devices controls at the minimum operation costs. Maintenance and repair IT equipment and devices out of service. Support (inclusive personal computer, website, email, internet, wireless, IP Phone, POS, Micros, Opera system etc to work) smoothly through the Hotel.

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Attend the Executive Lounge and Executive Floor Reception (The Level).

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunityRegisters and rooms all arrivals according to established proceduresMaintains intimate knowledge of departmental standards and proceduresPerforms check in, check out and room change procedures and ensures all data a...

Be responsible for Captain, Outlet Cashier, Host / Hostess, Waiter / Waitress to provide a courteous, professional and efficient service at all times.Be knowledgeable of all services and products offered by the hotel.Has a thorough knowledge and understanding of all food and beverage items offered by the department assigned.Has the knowledg...

To ensure top quality foods at all times, conduct daily briefings with subordinates, follow up and enforce training plan. Schedule kitchen employees according to business needs. Maintain control of all food related expenses & food cost.To coordinate, train and applies Work safety standards, Implement and maintain the highest Food Safety & Hygie...

To appear on duty at the time specified on the departmental roster in the company uniform, correctly attired, including name badgeTo demonstrate pride in the workplace, display a pleasant manner and personal appearance and positive attitude at all times when representing the hotel thus identifying a high level of commitment.To portray an outs...

In coordination with owning company and management, establish the asset procurement needsIn coordination with purchasing of both sides, gather quotations and establish best price for assetCreate PR and follow contract and procurement processReceive, check and update all documents of assets/ tools and equipment and updating on master trackin...

Khả năng quan sát tốt, phát hiện sớm, kịp thời những trường hợp có thể gây nguy hiểm trong khu vực bể bơi và bãi biển;Nhắc nhở các tình huống khách hàng phạm quy theo quy định sử dụng hồ bơi và bãi biểnTư vấn hướng dẫn bơi khi khách hàng có yêu cầu;Thường xuyên kiểm tra phòng xông hơi Nam, Nữ và các vật dụng khác trong phòng thay đồ Nam, Nữ...