Technical Support

Loại hình

Full-time

Vị trí/chức vụ

Nhân Viên/Chuyên Viên

Yêu cầu bằng cấp (tối thiểu)

Cao Đẳng

Yêu cầu kinh nghiệm

1 - 2 năm

Ngày đăng tuyển

06/03/2025

Số lượng tuyển

Yêu cầu ngôn ngữ

Tiếng Anh

Yêu cầu độ tuổi

23 - 30

Yêu cầu giới tính

N/A

Ngành nghề

IT Phần Cứng, IT Phần Mềm, Marketing

Kỹ năng

IT Support, IT Helpdesk

Địa điểm làm việc

- 10 Đường Số 2, Phường 10, Gò Vấp, Hồ Chí Minh

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Mô tả công việc

Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company’s equipment and services.

Good English communication skills are a strong advantage. (English levelIELTS5.5 – 6.0 or equivalent)
Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Understanding networking, including setting up routers, modems, and reserved IPs.
Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
Owning a laptop/PC that supports Work From Home (WFH) in emergencies.

Monthly income: + Bonus
Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
Having undergone training and being provided with access to job-relevant documents.
Ensuring the availability of required equipment for the job.
Young, modern, and comfortable working environment.
Opportunities for skill development and self-improvement.
Flexible working hours.

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