System Control Agent

This position is responsible for supporting and handling of Data Input work that is assigned by the KWE Australia to work toward company strategic objective.

Job registration

- Manually register every pre-alert received from Cargowise.

- PIC access the pre-alert

- Check the document and register the job in Cargowise.

- Save documents.

- Chase missing documents

- Transport arrangements through email and online portal

Billing, Postings

- Key selling & buying rate into the system.

Operation support.

- Addwaybills in CSS & update the system.

Customer service, Product Development Support

- Support core team in AU like customer service team & product team by following their training.

- Receiving customer inquiry and reply or pass to the correct person in charge

Quotation, and RFQ Tender Management Support.

- Make quotations for spot shipment or do RFQ tender support for long-term bidding under AU’s instruction.

- Use Cargowise to update and obtain information.

- Any other tasks as required.

► Education and Experience

• Graduated from college or university with majors in Logistics, International Business, English language, or other related majors.

• Min 2 - 3 years experience in the international freight forwarding industry with an operation or customer service position is essential

► Required Skills/Abilities:

• Experience of “CARGOWISE” is preferable.

• Ability to utilize office software efficiently, especially Excel.

• Good typing and data entry skills

• Good at analysis skills and logical thinking.

• Detail oriented especially for numbers.

• Strong team player and able to work with remote teams.

• Fluent English (4 skills)

• Able to work independently and under high pressure, able to multi-task.

• Adaptability to work in a culturally diverse environment.

• Able to work overtime.