I / Job description:
• Coordinate all activities associated with Sea Freight Export Operations.
• Execute export shipments accurately and swiftly, in compliance with export regulations and customer’s expectations.
• Communicate and receive orders from customers/agents then arrangement with overseas agents, negotiate with carriers/agents to the space capacity and booking approve bookings for freight pick up, and ensure coordination for shipments.
• Ensure compliance with export regulations for all shipments Prepare and examine SI/bills of lading to determine shipping charges and tariffs.
• Enter shipment data into computer system in order to generate required documents and labels, apply rates and charges, arrange export clearance with logistics team if needed, and track shipments with carriers from origin to destination.
• Provide service and support to customers and overseas offices regarding status, transit, or irregularities of shipments.
• Assist in creating and updating operations and customer Standard Operating Procedures (SOP) As needed.
• At least 2-years experience for USA, Canada shipments and proficient in AMS/ACI/E-manifest filling.
• College and/or University degree level.
• At least 5-years experience in position.
• Strong attention in details and accuracy.
• Ability to multi-task, prioritize and manage time effectively.
• Exceptional customer service skills and follow up.
• Working in high pressure.
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