Reclub Ambassador - Hanoi

About this role

We are seeking passionate players and influential leaders to be our Reclub Ambassadors (RAs). RAs are Reclub's pathfinder to a community, bridging Reclub and the local sports scene. RA’s leverage their expertise, relationships, and passion to support social sports to build a Reclub community from the ground up. RAs must be bi-lingual (English + Viet).

Key responsibilities

• Community engagement & localization (60%)

Host and join activities, leverage existing networks, introduce Reclub to the community.

Serve as the local expert, ensuring the Reclub brand is tailored to the local culture.

• Reporting & Feedback (20%)

Gather and report on local trends, user feedback, and competitor activity. Act as the eyes and ears on the ground, providing direct feedback to Reclub’s community team.

• CRM Curation (15%)

Identify and build relationships with key community individuals, clubs, and venues. Curate and maintain an accurate database of these key contacts for reporting & communication.

• Brand & Partnership Outreach (5%)

Facilitate strategic partnerships by introducing local brands and organizations to Reclub.

Identify aligned brands to create future opportunities for branded events & promotions.

- Fluent in Vietnamese and English.

- 6+ months of playing pickleball.

- Excellent communication and collaboration skills.

- Proven community management success.

- Adequate documentation skills.

- Basic market research skills.

- Passion for sports and community.

- Familiar with using Google Sheets. Slides, and Docs.

Please submit your CV and cover letter in English