Negotiator - Đàm Phán Tài Chính - Ca Đêm

Outsource Solutions is a service company specializing in assisting clients in finding the right partners to build, operate, and manage projects according to their specific requirements at a reasonable cost. We are committed to delivering optimal solutions that help clients save time and resources while ensuring the highest operational efficiency.

With a customer-centric approach, Outsource Solutions continuously enhances the quality of our services to provide the best possible experience. At the same time, we foster a professional, transparent, and equitable working environment where every employee is valued and given opportunities for growth.

If you are looking for a stable workplace with abundant learning and development opportunities, Outsource Solutions is the ideal choice to accompany you on your career journey.

JOB RESPONSIBILITIES:

• Work with creditors to negotiate/agree upon a reduced settlement on delinquent and/or charged-off accounts on behalf of our clients.
• Analyzing customer profiles and identifying the conditions required for the best agreement for the customer, following company guidelines (training will be provided upon employment).
• Checking, reviewing files, and contacting the responsible person at the bank to explain and present the reasons of the customer for approving specific support programs offered exclusively for the customer.
• Coordinating with departments (Sales, Customer Service, Billing, etc.) to address customer inquiries when needed.
• Performing other tasks as required by management.

• Good English communication skills, IELTS score of 7.0 or above (mandatory requirement), preference given to candidates who are international students from English-speaking countries or have previously lived in the US/UK.
• Minimum 1 year of experience as a Negotiator or related positions.
• Age: 18 - 33 years old, good health and willing to work night shift.
• Pronounce clearly, confidently and attractively.
• Strong analytical and organizational skills. Excellent research & problem solving skills.
• Ability to thrive in a high-pressure environment and work effectively both independently and in a team.
• Basic CRM and ZOOM skills is a plus (training will be provided; prior experience is not required).