IT STAFF - IT Hepldesk - Lương net 12 - 15MIL - Đồng Nai - có xe đưa đón (28528)

Job Summary】
- Responsible for IT support, telecomunications, DX & Compliance

【Job description】(details)
IT Support & Helpdesk
- Provide end-user support for computer, software, email, LAN/Wi-Fi network, and printer issues.
- Install and configure desktops, laptops, and office software according to standard procedures and
checklists.
-Create, deactivate, and manage user accounts and access permissions.
- Conduct regular IT asset inventory checks and maintain the IT asset register.
Telecommunications
- Monitor the operational status of fiber optic infrastructure.
- Track and follow up on issue resolution progress with external technical service providers.
- Support site inspections and field verification activities when required.
DX & Compliance
- Assist in operating and supporting internal software applications and systems.
- Assist in collecting data for IT reports, assessments, and audits based on assigned templates.
- Coordinate with vendors and service providers to resolve software or system-related issues.
- Support internal application testing and document bug reports using standard temp

【Company/Job Attraction】
- Opportunity to learn and improve your skill with international standards.
- Professional, dynamic working environment
- Full benefits package
- The opportunity to work in a large corporation, nice background for future career path

- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 1–2 years of hands-on experience in IT Helpdesk or IT Support roles.
- Hands-on experience in installing and supporting Windows OS, Microsoft Office, email clients, and common business applications.
- Basic understanding of LAN, Wi-Fi, TCP/IP, routers, switches, and the ability to read simple network diagrams.
- Good communication skills in English.