IT Business Analyst

Requirements Gathering and Analysis:

• Collaborate with business stakeholders, system operations and business analysis in Distribution/Transfer Agent Operations team to understand their requirements and translate them into clear and detailed specifications from viewpoints of Distribution/Transfer Agent Operations.
• Conduct thorough analysis of business processes to identify areas for improvement and optimization.

Solution Design:

• Work closely with both business stakeholders/clients and technical teams to design and document effective and efficient solutions.
• Provide necessary and requested flows or diagrams serving requirement discussion and requirements clarification phase such as workflow, screen diagram, ERD, etc.
• Wireframe features to convey high-level interactions, user journeys and information architecture requirements to designers and engineers.

Collaboration and Communication:

• Facilitate communication between other departments including IT, Data Management and Digital Distribution and external vendors.
• Work closely with engineering team to ensure a shared understanding of requirements, support them throughout the delivery process to iron out ambiguity or complexity.

Clients’ engagement:

• Help in daily operations of Distribution/Transfer Agent teams from the system perspective.
• Work with client and third-party providers to discuss, integrate and implement solutions.

Data Analysis and Modeling:

• Analyze and model data to support business decision-making processes.
• Ensure data integrity and accuracy in financial systems.
• Ensure compliance with industry regulations and standards, such as financial regulations or data protection laws.

Scopes Management

• Build and maintain a detailed backlog of epics, user stories with comprehensive acceptance criteria to turn business requirements into actionable development specifications.
• Document and track change requests accordingly

• 3+ years of professional experience in a product or technology company in relevant positions
• Knowledge of various Project management methodologies such as Agile, SCRUM, Kanan, Waterfall, etc.
• Proficient in writing clear and concise documentation, including requirements specifications, user stories, acceptance criteria, demonstration script, user manuals, etc.
• Knowledge of wire-frame prototype designing.
• Knowledge of the Stock/Asset Management/Banking/Finance industry is a plus.
• Knowledge/Experience in data governance is a plus.
• Ability to create data models and perform data mapping.
• Ability in analyzing the business process and creating business process flow diagrams.
• Ability to complete functional requirements models like use cases and wireframes.
• Knowledge of using Product Plan, Draw.io.
• Ability in project management under time constraints.
• Extremely detail oriented.
• Logic mindset and systematic thinking.
• Leadership skills to guide and mentor junior BAs or team members.
• Ability to work effectively within cross-functional teams.
• Good skill in English reading and speaking is a plus.