IT Business Analyst

Requirements Gathering and Analysis:

• Collaborate with business stakeholders, system operations and business analysis in Distribution/Transfer Agent Operations team to understand their requirements and translate them into clear and detailed specifications from viewpoints of Distribution/Transfer Agent Operations.
• Conduct thorough analysis of business processes to identify areas for improvement and optimization.

Solution Design:

• Work closely with both business stakeholders/clients and technical teams to design and document effective and efficient solutions.
• Provide necessary and requested flows or diagrams serving requirement discussion and requirements clarification phase such as workflow, screen diagram, ERD, etc.
• Wireframe features to convey high-level interactions, user journeys and information architecture requirements to designers and engineers.

Collaboration and Communication:

• Facilitate communication between other departments including IT, Data Management and Digital Distribution and external vendors.
• Work closely with engineering team to ensure a shared understanding of requirements, support them throughout the delivery process to iron out ambiguity or complexity.

Clients’ engagement:

• Help in daily operations of Distribution/Transfer Agent teams from the system perspective.
• Work with client and third-party providers to discuss, integrate and implement solutions.

Data Analysis and Modeling:

• Analyze and model data to support business decision-making processes.
• Ensure data integrity and accuracy in financial systems.
• Ensure compliance with industry regulations and standards, such as financial regulations or data protection laws.

Scopes Management

• Build and maintain a detailed backlog of epics, user stories with comprehensive acceptance criteria to turn business requirements into actionable development specifications.
• Document and track change requests accordingly