Front Desk Associate (Night Shift) - Nhân Viên Lễ Tân (Ca Đêm)

Thông Tin Chung

Loại hình:

Toàn thời gian

Vị trí/chức vụ:

Nhân Viên/Chuyên Viên

Yêu cầu bằng cấp:

Trung cấp - Nghề

Ngày đăng tuyển:

12/05/2025

Yêu cầu kinh nghiệm:

Không yêu cầu

Yêu cầu giới tính:

N/A

Ngành nghề:

Lễ Tân, Hành Chính/Văn Phòng, Nhà Hàng/Khách sạn/Du Lịch, Nhà Hàng - F&B

Địa điểm làm việc:

Bình Dương

Bình Dương

Follow up with guest regarding satisfaction with guest-related issues.
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit.
Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Cash guests' personal checks and traveler's checks.
Review shift logs/daily memo books and document pertinent information in logbooks.
Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications

Uniforms and laundry service provided
Free meals and parking at the workplace
Services Charge
24/7 accident insurance coverage
Two days off per week
Training in professional skills with opportunities for learning and career development
Participation in training programs focused on situational handling skills and workplace safety practices

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