Embedded Firmware Design Engineer

Role Description

This is a full-time on-site role for an Electrical / Embedded Firmware Design Engineer at Right Weigh Company Limited Viet Nam.

Product Development

• Design embedded firmware based on product requirements

• Design and implement GUI and keypad/display type user interfaces

• Understand electrical schematics for existing products to fix issues and/or to add new firmware functions to existing designs

• Help define and execute tests to validate product features

• Participate in research and development discussions

Maintenance

• Update firmware

• Provide solutions and feedback for customer reported issues as well as new feature requests

• Provide input for product documentation

Testing & Quality Control

• Bug testing & quality control

• Help debug and improve firmware functions used for manufacturing

• Technical Support and Customer Service

• Maintain competitive knowledge of Right Weigh products and their functions

• Problem-solve customer technical service issues and coach staff in problem-solving techniques as needed

Cross-Team Interaction

• Establish effective relationships and collaborations with other departments (Marketing, Purchasing, Customer Success, etc.) to address key business issues and opportunities

Qualifications

• Strong analytical and problem-solving skills

• Debugging skills

• Ability to work well in a team environment

• Excellent English written and spoken communication skills

• Bachelor's degree in electrical engineering, computer engineering, or related field