Business Analyst

• Conduct thorough analysis of business processes to identify gaps and areas for improvement.
• Elicit and document business requirements through interviews, workshops, and stakeholder engagement.
• Facilitate requirement sign-off sessions with stakeholders to ensure clarity and agreement.
• Collaborate with cross-functional teams, including development, QA and project management to create detailed requirement documents, including functional and non-functional requirements.
• Develop use cases, user story, process models (e.g., BPMN), wireframes, and acceptance criteria to visualize solutions.
• Collaborate in project planning activities as needed.
• Perform data analysis to support decision-making and identify trends or insights.
• Provide ongoing support and communication to stakeholders throughout the project lifecycle.
• Ensure all documentation is clear, concise, and adheres to company standards.
• Conduct user acceptance testing (UAT) and provide feedback for continuous improvement.

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• Minimum of 3 years experience as a Business Analyst or in a similar role.
• Proven experience in creating detailed requirement documents and managing sign-off processes.
• Excellent command of the English language, both spoken and written.
• Strong analytical and problem-solving skills.
• Proficiency in business analysis tools and software.
• Ability to work collaboratively in a team environment and manage multiple priorities.
• Strong attention to detail and organizational skills.
• Experience in FinTech or IoT sectors is a plus.

Preferred qualifications:

• Business process analysis and improvement.
• Requirement gathering and documentation.
• Stakeholder management and communication.
• Use case development, BPMN, UML-based process modeling, and ERD design.
• Basic understanding of APIs, databases, and system integration concepts.
• Data analysis and reporting.
• Project management fundamentals.
• Proficiency in Microsoft Office Suite, Jira, Confluence, or similar tools.