Tour Operation Specialist

Targeting foreign travelers visiting Vietnam;Implementing Inbound Tour products and arrange services for tour groups (hotels, transportation, meals, sightseeing tickets, ETC.), ensuring accuracy and efficiency in service delivery;Working closely with Tour Guides during trips and effectively resolving issues that arise;Improving service quality and operational procedures through customer feedback (via phone, email, or in-person meetings;Performing other duties as assigned by the Operations Manage.

Flexible working hours in line with job requirements;Good communication skills and ability to handle unexpected situations;Skilled in organizing and coordinating tasks efficiently, with strong abilities in quick problem-solving;Able to work both independently and in groups;Strong communication and relationship-building;Able to work well under pressure;Language proficiency: fluent in English with all four skills (listening, speaking, reading, writing.