Technical Lead - AI/ML/NLP

• Define and execute the AI roadmap aligned with AladinTech’s digital and product strategy

• Lead R&D and product teams in the design, training, and deployment of machine learning, NLP, and GenAI models

• Build scalable, maintainable AI/ML pipelines (MLOps) and inference systems

• Integrate AI into internal tools (LMS, DevOps, HR tools) and customer-facing products

• Collaborate with engineering, product, and business teams to identify AI opportunities

• Evaluate, fine-tune, and deploy LLMs (e.g., GPT, LLaMA, DeepSeek) for Aladin use cases

• Ensure ethical AI usage, data governance, and performance monitoring

• Represent the AI function in external presentations, VC/partner meetings

• Coach and mentor the AI/ML team (2–10 members depending on growth)

• Entrepreneurial mindset: you build MVPs fast, test, and scale what works

• Strategic thinking: can balance research vs business value

• Cross-functional collaboration: good at working with product, business, and dev teams

• Curious and updated: tracks open-source AI, foundation models, GenAI trends

• Bachelor’s or Master’s in Computer Science, AI, Data Science, or related field

• 3+ years experience in AI/ML/NLP, with at least 1 years in a leadership role

• Proficiency in Python, PyTorch, TensorFlow, HuggingFace, LangChain

• Hands-on with vector databases, model serving, prompt engineering, and LLM integration

• Experience deploying AI in production environments (MLOps, CI/CD, Docker/Kubernetes)

• Strong understanding of data pipelines, APIs, and backend infrastructure

• Ability to communicate complex AI topics to non-technical stakeholders

• Bonus: familiarity with Vietnamese language processing (Tieng Viet NLP), RAG systems