IT Technician

• Manage IT-related assets (laptops, monitors, peripherals and other assets) in accordance with company policies and procedures.
• Provide basic troubleshooting and technical support for hardware, software, and network-related issues.
• Monitor and maintain company email accounts, software licenses, and IT inventory records.
• Coordinate with external IT service providers for advanced technical support when necessary.
• Communicate with customers, liaise with manufacturers/ company, study customer needs propose solutions, monitor project progress, support sales team presentations
• Provide basic technical support for IT issues, such as troubleshooting hardware or software
• Take responsibility for delivering technical presentations and training to sales team members and customers as part of the role
• Liaise with manufacturers to provide technical information of products/ services to customers
• Work closely with customers to maintain and increase their engagement with Sales team

- Knowledge/experience (3-5 years) in IT technical. Having experience on servers, storage, CCTV is an advantage.
- Strong analytical, consultancy, and communication skills.
- Ability to bridge technical solutions with business value.
- Preferred: Fluent in English communication; experience with bid documents or technology project implementation.