In-House Service Technician and Warehouse Coordinator

We are looking for a motivated and hands-on In-House Service Technician & Warehouse Coordinator to join our growing team in Ho Chi Minh City. This is a dual-role position combining technical service support and warehouse management for three world-leading brands in premium water and air filtration technology and office drink solutions — BWT, IQAir, and TopBrewer.

You will play a key role in maintaining our high standards of service, ensuring our systems operate flawlessly, and keeping our warehouse operations efficient and organized.

- Servicing and troubleshooting equipment and filtration systems.

- Repairing faulty products and ensuring optimal performance.

- Coordinating warehouse operations, including receiving, organizing, and dispatching goods.

- Managing stock levels, inventory accuracy, and warehouse tidiness.

- Supporting the sales and customer service teams with technical insights and product knowledge.

- Maintaining service documentation and ensuring compliance with company standards.

- Technical background or relevant experience in electrical or mechanical systems

- Strong troubleshooting and problem-solving abilities.

- Organized, detail-oriented, and proactive in maintaining order in the warehouse.

- Good communication skills

- Computer literacy (Excel, inventory systems, email)

- CAD knowledge

- Fluent in Vietnamese, conversational English is a must