Director Of Spa & Recreation

Your day to day

What is the job?

Lead the strategic direction and operational excellence of the spa, wellness, fitness, pool, beach,kids club and recreational facilities. Create a culture of wellness, innovation, and guest-centric service while delivering financial performance and brand-defining experiences.

Room to belong

•Drive revenue growth through treatment sales, retail performance, memberships, and wellness packages •Ensure the highest standards of service, cleanliness, safety, and hygiene across all facilities •Collaborate with marketing, F&B, and rooms teams to promote integrated wellness experiences and seasonal events

•Develop and implement the overall strategy for spa, wellness, fitness, and recreational services aligned with brand and property goals

•Lead a multidisciplinary team across spa, fitness, kids club, pool, and beach operations with a strong focus on training, engagement, and service culture •Oversee the creation and execution of spa menus, wellness programs, seasonal offerings, and guest

activities

Job Description

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

• Class participation and guest satisfaction Feedback on yoga experience Contribution to wellness program visibility and guest engagement

• Tailoring classes based on participant needs and wellness goals Adapting to weather, space, or guest preferences for class delivery

• Additional certifications in spa, wellness, or fitness disciplines are highly desirable

• Strategic thinker with excellent leadership and communication skills In-depth knowledge of luxury spa & wellness operations, financial management, and team

leadership

Visionary with passion for wellness trends, innovation, and lifestyle hospitality

Fluent in English (written and spoken)

Strong computer literacy (MS Office, spa booking systems, financial tools)

• Minimum 5 years in luxury hospitality with at least 3 years in a senior spa/recreation leadership role

• Monitor guest feedback and respond with timely and thoughtful service recovery or enhancements Manage departmental budgets, forecasting, payroll control, and operational expenses Source and maintain strategic partnerships with high-end wellness brands, suppliers, and wellness experts Represent the spa & recreation department in executive meetings and contribute to overall resort strategy

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels

• We’ll reward all your hard work with a great salary and