Commercialization Technician

Execution the commercialization process of new products, play as a bridge between development stage to the first production launch, ensuring smooth execution and full compliance with HELE’s quality standards

PRINCIPAL DUTIES AND RESPONSIBILITIES

Sample Review

• Review and give comment for DDPR3 samples. Collaborate with Designers, Developers, and Sample Room to identify risks, make recommendations for manufacturing best practices.

• Inline inspection and comment for Buy Ready Sample (BRS)

• FMEA set up to prevent potential quality issues.

• Review pilot samples, review CAPA input from factory, and confirm vendor feedback before Pre-Production Meetings (PPM).

• Ensure all records (Technical Record, CAPA) are updated on Smartsheet.

First Production Launch

• Verify that the first lots meet BRS, specifications, and quality standards by setting Pre-Production Meeting, Pilot samples check and TOP samples follow-up.

• Coordinate with Production Material to resolve material issues.

• Conduct inline, final AQL inspection.

• Investigate and solve quality issues, including root cause analysis.

• Raise and issue inline change if necessary.

• Review Production Package before handover to QC/QA team.

Quality & Vendor Management

• Ensure consistent quality during mass production at multiples vendor

• Maintain strong relationships with vendors and suppliers.

• Train vendors on CAPA processes.

• Provide timely reporting on quality and production status for upper management.

AUTHORITY & WORKING RELATIONSHIPS

Key Collaborations

• Internal: CT Team, Quality Team, Development Team, Sample Room, Design, Production, Materials, Planning, Costing

• External (T1 & T2): Factory QA/QC, Sales, Merchandisers, Line Technicians, Production Managers

Authority

• Authorized to raise and issue change requests based on quality issues or production risks.

Education and Experience:

• Education: Four-year college degree preferred.

• Experience: Minimum of 5 years’ experience directly involving Production, Quality

• Detail and product focused.

• Practical experience in Manufacturing Leadership and Team Management preferred.

• Technically proficient with an interest in reporting and systems.

• Team player is capable of effectively collaborating and communicating across multiple departments.

• Pro-active self-starter. Innovative and creative thinker.

• Good written and verbal English skills.

• MS Office skills.

COMPENSATION AND BENEFITS

- Compensation: Salary dependent on experience and qualifications

- Paid Time-Off (PTO): 15 days, plus Holidays

- Benefits: Benefits Package. Lunch provided 5 days a week.

REQUIRED MEETINGS AND TIME/TRAVEL

Participation in all department and general company meetings/functions, and others relating to special assignments, as required. May be required to work outside of normal work hours or attend offsite training/business functions.

GENERAL STATEMENT

It is understood that this document may be changed in the future in the best interest of Osprey and/or the customers served. Any changes will be discussed with the incumbent.