NTT

Create contract/ purchasing order (PO) with suppliers and follow up until the purchasing process is completed Managed, update and maintain the Maintenance Contract Database with Suppliers and related Business Units (BUs) to renew services on time for customers

• Taking care of large scale Japanese and non-Japanese multi-national enterprise companies (American, European, Korean, Taiwanese etc.) • Cooperate with colleagues not only in Vietnam, but also in other countries (APAC/US/Aus/Euro) and head quarter in Japan

Daily Manage, Maintain, and Troubleshoot customer’s IT infrastructure (Servers, Storage, Backup, Network, PCs…). Onsite/Offsite Customer Support. Documentation (Report, Parameter Sheet, Manual, etc...) and report to customer

Take responsibility on the assigned projects and work based on defined functions below: Solution Consulting Project Implementation & Management

• Taking care of large-scale Japanese and non-Japanese multi-national enterprise companies (American, European, Korean, Taiwanese etc.) • Cooperate with colleagues not only in Vietnam, but also in other countries (APAC/US/Aus/Euro) and head quarter in Japan • Find our customer’s business issues and propose ICT solution

Making proposal to customer (to build IT Infrastructure include LAN, WAN, VPN Network). Design, Configure, and Installation NW equipment (include NW Cabling System). Manage, Maintain, and Troubleshoot.

+ Coordinate with carrier for the access line installation, manage schedule to meet deadline. + Coordinate with DC Provider to take a DC tour and introduce of DC spec/services

Make sales and marketing plans Make and keep good relationships with customers Ascertain customers’ requirements

Server Designing and Implementation. (Design, Configure, and Installation) Network Designing and Implementation. (Design, Configure, and Installation)

+ Coordinate with carrier for the access line installation, manage schedule to meet deadline. + Coordinate with DC Provider to take a DC tour and introduce of DC spec/services

Make sales and marketing plans Make and keep good relationships with customers Ascertain customers’ requirements

- Daily Manage, Maintain, and Troubleshoot customer’s IT infrastructure - Onsite/Offsite Customer Support. - Documentation - Manage maintenance team member’s schedule, activities

- Making proposal to customer - Design, Configure, and Installation NW equipment - Manage, Maintain, and Troubleshoot. - Onsite/Offsite Customer Support - Documentation - Study new products, new solution if required to propose to customer. - Manage PJs progress to archive target. - Control vendors

- Daily Manage, Maintain, and Troubleshoot customer’s IT infrastructure (Servers, Storage, Backup, Network, PCs…). - Onsite/Offsite Customer Support. - Documentation (Report, Parameter Sheet, Manual, etc...) and report to customer.

-Task assignments among team members, monitor status, evaluate result. Supervise team members: Building personal credibility, Activating team work, engaging management support. Develop and implement the service process, the procedure and the policy including the service management software and the tool.