NTT

• Taking care of large-scale Japanese and non-Japanese multi-national enterprise companies (American, European, Korean, Taiwanese etc.) • Cooperate with colleagues not only in Vietnam, but also in other countries (APAC/US/Aus/Euro) and head quarter in Japan • Find our customer’s business issues and propose ICT sol ...

Make sales and marketing plans Make and keep good relationships with customers Ascertain customers’ requirements

-Set up server, backup and storage system for customers. -Set up network devices such as firewall, router, switch and network connectivity.

Daily Manage, Maintain, and Troubleshoot the customer's IT infrastructure (Servers, Storage, Backup, Network, PCs ...). Onsite / Offsite Customer Support. Documentation (Report, Parameter Sheet, Manual, etc ...) and report to customer.

• Give APPROPRIATE support and Coordination for Japanese senior sales staff as sales support • Communicate with local IT person of Japanese enterprise • Cooperation with engineering teams, prepare proposal of NTT's simple solution and product

-Task assignments among team members, monitor status, evaluate result. Supervise team members: Building personal credibility, Activating team work, engaging management support. Develop and implement the service process, the procedure and the policy including the service management software and the tool.

- Daily Manage, Maintain, and Troubleshoot customer’s IT infrastructure (Servers, Storage, Backup, Network, PCs…). - Onsite/Offsite Customer Support. - Documentation (Report, Parameter Sheet, Manual, etc...) and report to customer.

• Give appropriate support and coordination for Japanese senior sales staff as sales support • Communicate with local IT person of Japanese enterprise • Cooperation with engineering team, prepare proposal of NTT’s simple solution and product

Daily Manage, Maintain, and Troubleshoot customer’s IT infrastructure (Servers, Storage, Backup, Network, PCs…). Onsite/Offsite Customer Support. Documentation (Report, Parameter Sheet, Manual, etc...) and report to customer