Key Account Manager

Our client is a packaging manufacturing company that is seeking dynamic talent for the position of Key Account Manager with responsibilities:

• Build the strategic sales plan to grow the turnover together with line Manager.
• Communicating with customers to understand their needs and explain product value.
• Building relationships with customers based on trust and respect.
• Collaborating with internal departments to facilitate customer need fulfilment.
• Collecting and analysing data to learn more about consumer behaviour.
• Keeping the control to inventory and account collection.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a customer advocate with a focus on improving the buyer experience

• Bachelor’s degree in sales, marketing, or related field.
• Exceptional verbal and written communication skills in both Vietnamese and English.
• Ability to collect, track, and analyse the market data/SWOT
• Adaptability and strong problem-solving skills.
• Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviours and industry trends.