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Warehouse Support Specialist - Night Shift

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  • Mức lương Thỏa thuận
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    Tính chất công việc

    Full-time

    Vị trí/chức vụ

    Nhân Viên/Chuyên Viên

    Ngày đăng tuyển

    24/05/2022

    Yêu cầu bằng cấp (tối thiểu)

    Trung cấp - Nghề

    Yêu cầu kinh nghiệm

    Không yêu cầu

    Địa điểm làm việc

    ⇒ 15 Thép Mới St, Ward 12, Tân Bình District, Ho Chi Minh City

    Việc làm Hồ Chí Minh

    Ngành nghề

    Mô tả công việc

    • Warehouse support specialists provide support to our US warehouse operations by collating orders that need to be processed by them within the day, and ensuring they will be fulfilled by the US team in a timely manner. They help track orders and coordinate with the Supplier
    • Management team to ensure there are no duplicate orders being sent out. They also process refunds for customer returns and communicate with the CS team if there are issues with the product being received. If an order isn't fulfillable, they also ensure that they escalate it to the
    • CS team so that the customers will be notified. Warehouse support specialists are also responsible for filing cases with Amazon so we can get reimbursement for lost FBA items and damaged MFN returns.
    • Warehouse support specialists must have strong attention to detail and organizational skills.
    • They must be able to quickly communicate with the other key departments to ensure all concerns for the day are fixed.

    RESPONSIBILITIES:
    • Responsible for the documentation and processing of orders in the US warehouse and monitoring them
    • Liaise with the Customer service, and other departments in fixing order concerns
    • Performs projects such as pre-processing, purchasing shipping of items, change package sizes, etc.
    • Files and reconciles FBA lost/damage reimbursement claims
    • Processes returns and refunds
    • Monitors and tracks orders
    • Updates WH-related trackers/sheet
    • Creates, modifies, troubleshoots, and updates robots used
    • Delivers other related tasks assigned by the Manager

    Yêu cầu công việc

    • Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage
    • Good at data entry and data analysis
    • At least 1-year experience in analyzing data or reports generation using MS Excel
    • Confident in speaking American English and good at writing emails
    • Ability to multitask
    • Good knowledge of how to use the computer and navigate the internet
    • Great contributor even on matters outside his/her scope
    • Detail-oriented and highly organized
    • Willing to work on graveyard or shifting schedule during peak seasons
    We offer to the successful candidates benefit as following:
    - Night shift: 7:00PM - 4:00AM Vietnam Time (1 hour break)
    - IMac, Macbook Pro, Laptop for all developer
    - Support Iphone ,Ipad , android testing devices
    - Competitive salary
    - Monthly bonus
    - Company party every month
    - Company trip 2-4 times per year
    - Opportunities to work onsite (US, Canada, Hong Kong, Singapore and other countries)
    - Health Insurance (in and out patients)
    - Accident insurance 24/24
    - Good working conditions and environment
    - Continuing development of technical and soft skills through work and formal training
    - Company’s labor policy completely pursuant to Vietnamese labor legislation plus other

    Quyền lợi được hưởng

    Competitive salary
    Opportunities to work onsite in US, CA, HK etc
    Monthly bonus, Project bonus , yearly bonus
    offered by the company (Company trips, Team building etc.)
    - Parking free
    - Birthday gift
    - Sport clubs ( football, badminton)

    Công ty TNHH HDWebsoft
    Chào đón bạn đến với

    Công ty TNHH HDWebsoft

    Công nghệ thông tin

    GT Building, 403 Nguyen Thai Binh Street, Ward 12, Tan Binh District, Ho Chi Minh City, Vietnam

    50-100 nhân viên

    We are a software development firm located in Ho Chi Minh City, Vietnam. With over 60 employees, we have the resources and abilities to handle any web, mobile, or software project.... [Xem thêm]

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    Tạo CV / Resume