Bà Rịa - Vũng Tàu 12/04/2024 20 - 30 triệu VNĐ
Vũng Tàu 26/04/2024 15 - 20 triệu VNĐ
Bà Rịa 12/04/2024 Thỏa thuận
Bà Rịa - Vũng Tàu 30/03/2024 15 - 25 triệu VNĐ
Huyện Long Điền 13/04/2024 Thỏa thuận
Vũng Tàu 13/04/2024 15 - 18 triệu VNĐ
Vũng Tàu 19/04/2024 13 - 17 triệu VNĐ
Huyện Phù Mỹ 31/03/2024 10 - 15 triệu VNĐ
Huyện Phù Mỹ 08/04/2024 15 - 20 triệu VNĐ
Vũng Tàu 18/04/2024 12 - 20 triệu VNĐ
Tính chất công việc
Full-time
Vị trí/chức vụ
Trưởng Nhóm/Trưởng Phòng
Ngày đăng tuyển
30/06/2019
Yêu cầu bằng cấp (tối thiểu)
Đại Học
Yêu cầu kinh nghiệm
Không yêu cầu
Yêu cầu ngôn ngữ
Địa điểm làm việc
⇒ 115 Trần Phú, Thành phố Vũng Tầu, Bà Rịa - Vũng Tàu
Việc làm Bà Rịa - Vũng Tàu Việc làm Thành phố Vũng Tàu- Customer Satisfaction (Guest Feedback, Social Media Review).
- Financial Performance (Up selling, Room Revenue, Operation Auditing).
- Showing Initiative, Problem Solving, Staff Training, Team Leading.
- Manages and motivates the Front Office team in order to provide a high standard of service for customers.
- Welcomes guests and fosters customer loyalty through his/her friendly manner.
- Develops high quality relationships with guests throughout their stay.
- Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.
- Oversee and supervises guest arrivals and departures with the front office executive and duty managers.
- Provide high level of customer service and maintain a high profile in the day to day front office operations.
- Ensure that personalized service is offered to each and every guest.
- Ensures that the pricing policy and internal audit procedures are duly applied.
- Supervises the management of debtors, group and individual guest invoicing and cash operations.
- Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests.
- Prepare monthly and daily revenue report and circulate to all HOD's.
- Prepare Room revenue and occupancy forecast take action on rate strategies.
- Is involved in recruitment of new team members for front office.
- Integrates and trains employees, providing support for skills development.
- Ensures that all front desk employees are well presented (uniforms, personal hygiene etc), and also punctual.
Ensures that the workplace remains clean and tidy
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events.
Have a good knowledge of all systems and standard operating procedures of front office.
Ensures that guest documentation and information is available and up-to-date.
· Vocational diploma or degree in hospitality
· Experience in customer service or reception position.
· Extremely guest oriented and service minded.
· IT skills: good in Microsoft office.
English: good writing and communication skills.
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
115 Trần Phú, P.5, Vũng Tàu
100-200 nhân viên
Dusit International, one of Thailand’s foremost hotel and property development companies,
is looking for dynamic hospitality professionals to join the pre-opening team at our hotel... [Xem thêm]
Chú ý: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi