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Trợ Giảng ( Teaching Assistant Supervisor)

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    Tính chất công việc

    Full-time

    Vị trí/chức vụ

    Nhân Viên/Chuyên Viên

    Ngày đăng tuyển

    28/11/2019

    Yêu cầu bằng cấp (tối thiểu)

    Đại Học

    Yêu cầu kinh nghiệm

    3 - 4 năm

    Yêu cầu ngôn ngữ

    Tiếng Anh Tiếng Anh Tiếng Việt Tiếng Việt

    Địa điểm làm việc

    ⇒ 146 Nguyễn Đình Chiểu, Ward 6, Quận 3, Hồ Chí Minh

    Việc làm Hồ Chí Minh Việc làm Quận 3

    Ngành nghề

    Mô tả công việc

    Performance KPIs
    - Revenue: 50%
    - Enrolment: 25%
    - Contribution: 25%
    Responsibilities
    1 . Training and Development
    - Conduct Workshop/Training for TA and Operation
    - Suggest courses to Academic/HO
    - Operation Officer and TA Development
    2. Property management
    - Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe;
    - Maintain all facilities and equipment in proper conditions: clean, safe and workable;
    3. Staff supervising
    - Observe/monitor to make sure Operation Officer’s performance is accurate and professional;
    - Monitor to make sure Operation Officer follow policies, procedures, instructions, internal regulations and standards;
    - Check ERP to make sure every process is applied correctly;
    - Arrange staff working schedule
    4. Inventory
    - Responsible for appropriate forecast and ordering of books and materials for centre use
    5. Course administration
    - Before a class start: classroom, teacher, TAs, books, CDs, POS, resources;
    - Monitor ILA parents to make sure all information correct
    6. Class schedule
    - Work closely with sales and care team to merge or fill classes to burn revenue
    - Monitor all class to alert CM to avoid delay or cancel
    - Work close with sales and care team to forecast new classes
    7. Scheduling
    - Supervise SE to make sure smart and correct scheduling
    - Work with AM to monitor and forecast teachers on time
    8. TA management
    a. Teaching Assistant recruitment
    - Forecast TA
    - Recruitment process
    - Induction
    b. Scheduling
    - Scheduling (Class/Substitution/Supervision/Level Testing)
    - Supporting Tasks
    - Taking class when requested
    - Cover absent TA/absent Level Tester when requested
    - Arrange right TA for right class
    - Smart Scheduling
    c. Remuneration
    - TA Salary/Scale raise
    - Contract
    - Loyalty Award
    - Excellent Award
    - Leave and Termination
    d. TA Performance management
    - Observation: conduct, corrective action
    - Performance Appraisal
    - Disciplinary Process
    - TA SS: conduct, follow up improvement action
    Social/Motivation activities

    Yêu cầu công việc

    Qualifications
     Prefer 03 years working experience in foreign company and in service product
     Prefer working experience in an educational organisation
     University graduated
     Ability to work independently and as part of a team
     Fluent in both English and Vietnamese
    Skills
    a. Leadership/ownership
    b. Management skills
    c. Team building and Communication skills
    d. Problem solving skills
    e. Training and coaching skills
    f. Well-organise and detail management
    g. Ability to work independently and as a part of the team
    Language: Fluent in both English and Vietnamese (Upper - intermediate level)
    Computer: Familiar with Microsoft Office
    Other requirements: Be able to work on shifts and travel

    Quyền lợi được hưởng

    Competitive salary
    Premium Healthcare card
    14 days full paid leave
    Tải miễn phí ứng dụng
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