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Spa Manager ( Quản Lý Spa )

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    Tính chất công việc

    Full-time

    Vị trí/chức vụ

    Trưởng Nhóm/Trưởng Phòng

    Ngày đăng tuyển

    11/01/2023

    Yêu cầu bằng cấp (tối thiểu)

    Trung cấp - Nghề

    Yêu cầu kinh nghiệm

    Không yêu cầu

    Địa điểm làm việc

    ⇒ Huyện Hoà Vang - Đà Nẵng

    Việc làm Đà Nẵng

    Mô tả công việc

    - Responsible for the set-up, management & operation of the Hotel Spa

    - Conduct therapist training and set up the Spa Product and Operating Standards

    - Encourage, motivate & lead a team of therapists & sales consultants to achieve outlet sales targets

    - Monitor staff performance & review operation for improving service standard

    - Handle daily operation issue, to ensure good customer experience & service standard.

    - To perform sales consultations where required

    - Design and implement the marketing strategic plans of the Spa

    - Strengthen customer relationship and handling customer inquiry

    - P&L responsibilities

    - Demonstrates co-operation and trust with colleagues, supervisors, teams and across departments.

    - Participate as a team player and establishes strong working relationships to deliver positive results.

    - Continually seeks to improve performance through individual efforts and with the assistance of others.

    - Seeks feedback on performance and focuses on areas of shortfall.

    - Maximizes opportunities for self-development.

    - Is open to new ideas and is willing to make changes in the job and routine as required.

    - Is able to cope under pressure at busy times and responds positively to changes in the workplace.

    - Ensures that work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision.

    - Follows standards, policies and procedures.

    - Meets required attendance and grooming standards.-

    - Co-ordinate the preparation of the departmental annual budget, including anticipated revenue and expenses

    - Controls and monitors departmental costs on an ongoing basis to ensure performance against budget

    - Contributes to pricing decisions

    - Participates in the planning of departmental goals as they relate to the wider hotel strategy

    - Builds and maintain relationships with internal and external customers.

    - Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation.

    - If required and where business demand necessitates, be willing to work over time to fullfill guest satisfaction.

    - Maintains the highest level of discretion and privacy during any guest interaction

    - Maintains a soft tone during conversation with colleagues, guests and on the phone.

    - Refrain from any unnecessary conversation within Spa treatments areas.

    - Understands and takes into account the global nature of business.

    Yêu cầu công việc

    - Recognized Massage or Beauty Therapy qualifications

    - Spa Manager License or Trade License is mandatory

    - Diploma/Degree holder in Business Administration or related discipline

    - 2 years related experience including 1 year experience in SPA operation, or an equivalent combination of education and experience.

    Quyền lợi được hưởng

    - Employee benefit card offfering disscounted rates in Accor Hotels Worldwide.

    - Develop your talent through learning program by Academy Accor.

    - Oppotunity to grow within your property and across the world.

    - Ability to contribute to local community and make a diffference through our Corporate Social Responsiblity activities, like Planet 21.

    - Professional working environment / Môi trường làm việc chuyên nghiệp.

    - Opportunity to access variety of training programs conducted by the Hotel & Group / Cơ hội tiếp cận đa dạng các chương trình đào tạo do Khách sạn & Tập đoàn tiến hành.

    - Free shuttle from Da Nang city / Xe đưa đón từ trung tâm TP Đà Nẵng.

    Allowance.

    Off 1.5 days/ week.

    Insurrance Suncare.

    Mercure Danang French Village Bana Hills
    Tham gia vào đại gia đình

    Mercure Danang French Village Bana Hills

    Du lịch

    An Son hamlet, Hoa Ninh commune, Hoa Vang district, Da Nang city

    MERCURE – A Brand of ACCORHOTELS GROUP, the leading hotel management group all over the world. Hotel with individuality, passion for service and committed to quality and guest sati... [Xem thêm]

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    Tạo CV / Resume