Cầu Giấy 07/04/2024 8 - 12 triệu VNĐ
Quận Ba Đình 20/04/2024 Thỏa thuận
Quận Hà Đông 06/04/2024 9 - 20 triệu VNĐ
Quận Cầu Giấy 13/04/2024 Thỏa thuận
Quận Đống Đa 12/04/2024 15 - 48 triệu VNĐ
Quận Hoàng Mai 27/04/2024 15 - 40 triệu VNĐ
Đống Đa 31/03/2024 10 - 12 triệu VNĐ
Quận Cầu Giấy 11/04/2024 14 - 16 triệu VNĐ
Quận Cầu Giấy 13/04/2024 Thỏa thuận
Quận Cầu Giấy 24/04/2024 Thỏa thuận
Tính chất công việc
Full-time
Vị trí/chức vụ
Trưởng Nhóm/Trưởng Phòng
Ngày đăng tuyển
27/09/2022
Yêu cầu bằng cấp (tối thiểu)
Trung cấp - Nghề
Yêu cầu kinh nghiệm
Không yêu cầu
Địa điểm làm việc
o Ensures consistent delivery of personalised service when answering all incoming and outgoing calls with proper telephone etiquette and a calm demeanor.
o Be confident in answering questions regarding hotel’s offerings, guest room features and emergency protocols.
o Be the champion of the hotel’s offerings and local city’s culture and heritage by providing Concierge service including but not limiting to recommending and arranging reservations for dining, attractions and Capella Curates.
o Assists in transferring inter-department and guest calls efficiently and accurately to ensure a smooth communication. Periodically update directory to ensure accurate information.
o Receives and log messages for guests and colleagues under the appropriate system and ensure timely delivery of message to them.
o Logs and organise wake-up call requests under the appropriate system and provide timely wake-up call service. Coordinate with the relevant department for special requests.
o Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
o Effectively communicate with all departments for guest requests and ensures that proper recording of requests are logged in the appropriate system (e.g. KnowCross).
- More than 3 years of experience working in a related position at 3 & 4 star hotel resorts or more.
- Good leadership and team management skills
- Ability to communicate, train, solve problems, handle situations quickly
- Work pressure
- Competitive salary
- Participating in social insurance, health insurance and unemployment insurance at the contracted salary
- Enjoy monthly service fee with high rate
- Be rewarded on Holidays, New Year and special occasions of the year
- 13th month salary bonus according to revenue
- Participate in periodic team bonding activities
- To develop career in a dynamic and professional international working environment
11 Le Phung Hieu Hoan Kiem, Hanoi Vietnam
Capella Hanoi is dreamt up by illustrious architect, Bill Bensley, to be an Petite Auberge during opera’s halcyon days. [Xem thêm]
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