Tải app JobsGO

Senior Customer Service Cum Supply Chain Officer

  • Thời hạn Đã hết hạn
  • Mức lương Thỏa thuận
  • Ứng tuyển ngay
  • Lưu lại
  • Chia sẻ

JobsGO còn rất nhiều công việc tương tự để bạn tham khảo dưới đây
    Việc làm Senior Customer Service Cum Supply Chain Officer đã tạm dừng.
    Bạn có thể xem thêm các việc tương tự (đang tuyển) dưới đây.
    Việc làm tương tự

    Tính chất công việc

    Full-time

    Vị trí/chức vụ

    Trưởng nhóm/Trưởng phòng

    Ngày đăng tuyển

    31/08/2018

    Yêu cầu bằng cấp (tối thiểu)

    Đại Học

    Yêu cầu kinh nghiệm

    Dưới 4 năm

    Yêu cầu ngôn ngữ

    Tiếng Anh Tiếng Anh

    Địa điểm làm việc

    ⇒ Hồ Chí Minh

    Việc làm Hồ Chí Minh

    Mô tả công việc

    Job purpose: Assist Supply Chain Manager to control and achieve Customer Services (CS) objectives in line with defined processes, standards and regulations to provide excellent services to customers. 

    Key duties/Responsibilities: 
    - Supervise CS team in implementation of relating operations strategies, policies and processes of Vietnam business; 
    - Set practices, procedures to guide the team in daily operations and implementation of CS objectives to support the achievement of overall company objectives; 
    - Contribute to improve Sales Forecast Accuracy by providing CS inputs through monthly forecast meeting with Sales Department; 
    - Monitor KPI performance that delivers customer satisfaction and distribution costs improvement, enhance KPIs via process improvement and better communication between Supply Chain and Sales Departments. 
    - Oversee and manage customer feedback and complaints to enhance customer satisfaction through continuous improvement; 
    - Communicate and coordinate with other departments in identifying improvement opportunities through customer feedback and implement action plans to minimize complaints; 
    - Directly involve in day-to-day CS tasks (Sales order processing, Invoicing Management, Customer complaint handling) and Sales Support tasks (sending quotations to customers, product re-qualifications). 
    - Perform other related duties as assigned.

    Yêu cầu công việc

    ** Qualifications/Education: 
    - University Degree in Economics/Trade; 
    - Proficient in English; 
    Working experiences: 
    - At least 04 years in similar position; 
    - Knowledge of Chemical industry and SAP is a plus; 
    - Experienced customer services to customers in industrial zones/ export processing zones are preferred; 

    ** Competencies: 
    - Excellent interpersonal and supervision skills; 
    - Ability to communicate and guide team members towards the achievement of business objectives and ser-vice standards; 
    - Good initiative and drive to constantly review and enhance workflows; 
    - Customer service oriented; organized and able to work under tight deadline and pressure; 
    - Ability to process requests with accuracy and deliver within service standards; 
    - Willing to take on additional responsibilities/task when assigned.

    Quyền lợi được hưởng

    - Having chances to get attractive company bonus every month/year
    - Company trip once a year + Joining party
    - Salary and position is reviewed 1 time a year
    - Bonus by individual ability and company’s performance.
    - Social insurance, health insurance, unemployment insurance and other benefits
    - Dynamic and sociable working environment

    Atotech Việt Nam
    Mời bạn đến làm việc ở

    Atotech Việt Nam

    Công nghệ thông tin

    5F Hai Au Building 39B Truong Son Street, Ward 4 Tan Binh District Ho Chi Minh City Vietnam

    200-500 nhân viên

    Although our history traces a long way back, Atotech was officially founded in 1993. Today, we are a global leader in the highly complex world of plating chemicals, equipment and s... [Xem thêm]

    Chú ý: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi

    Tải miễn phí ứng dụng
    Tìm việc hiệu quả bằng cách tải JobsGO về di động của bạn và sẵn sàng nhận việc làm ngay hôm nay!
    Tạo CV / Resume