1. Actively support the quality Improvement process.
2. Assume responsibility of daily operation of all assigned outlets.
3. Assist in ensuring that scheduling functions are performed accurately and on a timely basis.
4. Assist in maintaining a highly motivated and well trained staff.
5. Open and close shift in accordance with manager’s checklist.
6. Initiate aggressive guest interaction through seeking and soliciting feedback from guests.
7. Train, maintain and enforce all company service standards, using use records, menus, and appropriate reference materials.
8. Properly execute revenue and check control procedures on shift.
9. Handle daily employee relations i.e. scheduling, time adjustments, and etc.
10. Maintain a safe and sanitary work environment for all employees and guests.
11. Gather and implement all proper tools for running shifts i.e. schedules, floor plans, reservations, checks.
12. Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
13. During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
14. Be on the floor during entire meal period and ensure adequate coverage.
15. Conduct taste panels and menu classes on a daily basis for restaurant.
16. Ensure that only a quality product is being served.
17. Monitor hours, staffing overtime on a daily basis for restaurant with accurate scheduling in line with forecast and budget guidelines.
1. At least Vocational diploma and preferable Bachelor degree in any field
2. At least 2 year experience in restaurant operation with a good track record of achievements
3. Good in inter-personality, leadership, and creative skill
4. Proficiency in English, computer and point of sale machine
5. Good in driving results and people management and development
4.6. Proficiency in English communication
Phố Duy Tân, phường Dịch Vọng Hậu, quận Cầu Giấy, Hà Nội
Eastin Grand Hotel Nha Trang trước đây có tên gọi là Panorama Nha Trang do Công ty cổ phần Đầu tư và Xây dựng Vịnh Nha Trang làm chủ đầu tư. Đây là khách sạn 5 sao với 1.086 phòng, nằm ở trục trung tâ [...]