Quận 1 18/04/2024 20 - 50 triệu VNĐ
Quận 3 03/04/2024 18 - 30 triệu VNĐ
Quận 1 25/04/2024 Thỏa thuận
Quận 1 19/04/2024 20 - 50 triệu VNĐ
Quận 10 21/04/2024 18 - 35 triệu VNĐ
Thủ Đức 14/04/2024 25 - 35 triệu VNĐ
Quận Tân Bình 05/04/2024 20 - 50 triệu VNĐ
Quận Tân Phú 20/04/2024 18 - 25 triệu VNĐ
Hồ Chí Minh 03/04/2024 20 - 50 triệu VNĐ
Quận 1 25/04/2024 Thỏa thuận
Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân viên/Chuyên viên
Ngày đăng tuyển
17/10/2018
Yêu cầu bằng cấp (tối thiểu)
Đại Học
Yêu cầu kinh nghiệm
3 - 4 năm
Địa điểm làm việc
⇒ Hồ Chí Minh Hồ Chí Minh, Việt Nam
Việc làm Hồ Chí Minh• Assist/support line manager to prepare and control Fraud Risk Plan for RBWM.
• Fraud MI reporting requirements to local/regional/group.
• Support line manager to develop and implement new/changed policies and procedures for assigned areas. Ensuring policies and procedures are beneficial to the organization.
• Support line manager to create and implement departmental guideline & control framewok, including ensuring that incidents are processed in an accurate and timely manner to meet compliance and regulatory guidelines.
• Timely assist clients and the bank in recovering loss amount related to fraud incidents of both lending and transactions.
• Ensure that the high level of customer service is maintained when interacting with the customers.
• Effectively manage the whole fraud operation process including monitoring, detection, and prevention processes.
• Resolve escalated issues for customers or other HSBC departments
• Responsible for assisting / supporting Line Manager and Functional Head in developing the strategies for fraud detection and prevention.
• Maintain direct supervision and workflow coordination, including quality of Fraud Operation Team.
• Manage the processing of personnel related matters for the department. Oversight Fraud Operation team to ensure that they have the necessary training, skills, support and motivation required in completing their responsibilities.
• Perform complex and special projects independently.
• Oversight fraud transaction and fraud detection systems.
• Diversified in the strategic analysis and prevention of all card fraud types. Monitor the effectiveness of existing rules and queues to improve authorization/prevention strategies.
• Monitor key department indicators (qualities, prevention, detection, authorizations, fraud setup, recovery and write-off) and makes recommendations on areas of opportunity.
• Initiate and maintain knowledge-share of current organizational activities and/or issues impacting all Fraud units.
• Coordinate information gathering and sharing with other Fraud units to improve processes and fraud prevention.
• Minimum of a bachelor’s degree, related field or equivalent experience. Three to four years’ experience in fraud, credit card or banking operations required.
• Strong knowledge of Master Card and Visa operating regulations. Experience in local law enforcement agency policies & procedures.
• Excellent communication and inter-personal skills, with experience of dealing with executives at high levels.
• Ability exercise discretion and confidentiality, adhere to established deadlines and deal with difficult customer and suspicious transactions.
• Strong managerial, analytical, communications, decision-making, critical thinking and interpersonal skills.
• Ability to work in a team-oriented environment and effectively influence and communicate across various business lines at different levels within the organization.
• Fluency in English along with reporting skill are required.
Bonus
Awards
Cao ốc Metropolitan, 235 Đồng Khởi, Quận 1, TP. Hồ Chí Minh, Việt Nam
>500 nhân viên
Mục tiêu của chúng tôi là trở thành ngân hàng quốc tế đứng đầu thế giới và được ưu ái nhất.Mục đích của chúng tôi là hiện diện ở nơi có tăng trưởng, kết nối khách hàng với cơ hội.... [Xem thêm]
Chú ý: Nếu bạn thấy rằng tin tuyển dụng này không đúng hoặc có dấu hiệu lừa đảo, hãy gửi phản ánh đến chúng tôi