Quản Lý Vận Hành Khu Vực (Area Operations Manager)

  • Hết hạn trong 37 ngày nữa
  • Mức lương 25 - 35 triệu VNĐ
Mô tả công việc

Supervise daily sales target and make the daily sales statistics in order to reach the target.
Analyze sales data (employee, customer, sales amount, sales money, store area, cost…), forecast future sales to get the highest target.
Analyze tendency, taste and propose plan, carry out this plan to reach the best business.
Report about competitor’s information (new arrival, promotion program…)
Take responsibly for benefit, loss and other facts in business.
Check logically about: cost, delivery, sales, reply and communication of the internal information to reach the best performance.
Store Operations Management:

1. Goods

Display and control products in quantity and details, remaining in stores and warehouse.
Manage and arrange inventory in the warehouse tidily, logically.
Connect the related departments for shipping and receiving, controlling inventory in the most reasonably and effectively method.
Well control inventory (accurate, full and logically), propose the best reasonable decision to control inventory.
Check money, floating money, goods-handover book, payment document for Tommy stores
2. Stores

Co-ordinate purchasing department, debit department and finance department in store operations.
Supervise the maintenance, furniture repair, equipment in area and store.
Monitor and ensure that stores are always in clean and tidy status
Customer Service:

Focus on customer care activities to improve services and care to customer.
Offers customers the best quality product and service, ensure all loyalty customers to be cared perfectly.
Gather customer profile (name, gender, phone number, address, email, hobby, date of birth…) and connect them with company’s product information.
Gather customer’s feedback weekly, report them in the meeting of that week and follow the implementation of these feedbacks in the next weeks.
Feedback all questions, complaints from customers in store.
Leadership People Management:

Orient sales staff to meet the daily/weekly/monthly sales targets.
Recruit and train key personnel for operation and sales team.
Monitor the implementation of procedures, policies, regulations of company by staff.
Set up and execute the performance evaluation standards of store/employee.
·Solve and report all the facts involved to personnel in store, train the potential sales staffs, make the developing plan, training and evaluation based on policy.
Check and confirm time table, incentives, revenue for employee working in Tommy stores

Yêu cầu công việc

Well arrangement scheduled working in professional way to achieve requirements from brand
Minimum 5 years of Retails Management Experience
Extensive experience and ability to lead the delivery of high level customer service in a brand retailer
Retails Operations, budgeting, planning, customer service and people leadership skills
Proficient in Computer Programs

Quyền lợi được hưởng

Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.

Địa điểm làm việc

Phan Chu Trinh, Hoàn Kiếm, Hà Nội - Hoàn Kiếm (Hà Nội)

Ngành nghề
Tính chất công việc

Toàn thời gian

Yêu cầu về bằng cấp (tối thiểu)

Đại Học

Yêu cầu kinh nghiệm

5 - 6 năm