Quản Lý F&B (F&B Manager)

  • Thời hạn Đã hết hạn
  • Mức lương Thỏa thuận
Mô tả công việc

· Oversee the operational activities of the Restaurants, Bars, Room Service, Banquet and Kitchens. · Development of the budgets, forecasts and schedules in line with the hotel business plan. · Implements guidelines, policies, and procedures for those operating departments. · Guides operation and establish a work environment to achieve goals and objectives. · Manages performance issue that arises within the respective operating departments. · Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation. · Interview, collects, trains, appraises, coaches, counsels and disciplines departmental employees/managers according to company standards. · Effectively communicates with team members. · Conducts a daily briefing with team members on current key activities. · Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary. · Ensure guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance. · Anticipate and address guest issues and establish proactive processes to promote guest satisfaction. · Be a inspiration to all hotel staff to achieve luxury levels of performance. · Interacts in a positive way with other departments to ensure a luxury guest experience. · Ensure compliance with local health and safety regulations. · Must be an example of the Villa Song Saigon Hotel Values, brand and standards, a champion of grooming and appearance guidelines. · Organizes and supervises the preparation of points of sale according to activity forecasts · Ensures that reference standards are properly applied · Checks that sales materials are well presented · In conjunction with the Executive Chef, prepares the menus, organizes purchases and ensure the update and application of cooking instructions · Plans changes in the menu, sets prices and organizes the work for the day in coordination with the Executive Chef · Cordinating with DOSM and Sales departments for implementing effective promotions and different F&B package and be in charge of F&B revenue · Supervises purchasing for the restaurant and kitchen, manages stocks and checks that Villa Song Saigon Hotel purchasing targets are met as decided by the brand · Ensures that the equipment and cultural assets of the department remain in good condition and working order · Checks inventories that have been carried out · Takes part in "Debtor" meetings and implements actions to recover debt · Develops close relationships with guests to encourage loyalty · Develops team spirit and motivation by creating a good working atmosphere · Takes part in or validates recruitments · Organizes the welcome and integration of new employees · Prepares or checks the work schedules, ensuring that they are consistent with activity forecasts · Conducts annual performance appraisals and sets targets for the team · Prepares the training plans in conjunction with the managers under his/her responsibility and follows them up · Helps employees improve their skills and provides support for career development · Applies labor legislation · Develops excellent relations with guests · Prepares the commercial action plan for the department and ensures implementation · Sets daily sales targets for the team · Analyses guests' comments and shares them with the team · Launches and deploys marketing initiatives in the local area in order to increase revenue · Works in close collaboration with the sales department to ensure a high standard of service and satisfaction for meetings customers · Knows the market and customer expectations · Keeps close track of what the competition is doing · Uses sense of creativity and innovation to facilitate commercial operations


Yêu cầu công việc

- Diploma in Hotel Management, Food & Beverage, or related field.

- At least 5 years experience in the sector and impeccable knowledge of F&B professions and team management.

- Languages: fluent in English.  Computer literate.

- Leadership & management skills.

- Problem solving, reasoning, motivating, organizational and training abilities.

Quyền lợi được hưởng

- Professional-friendly-dynamic working environment.

- To be entitled to full benefits under the Labor Law of Vietnam: Social Insurance, Health Insurance, Unemployment Insurance. - Service charge fee bonus if any. - Year end bonus (13th month+++)

- Lunch/dinner is provided at staff canteen.

- Health care package of Bao Viet Insurance for Dept. Head - Yearly company trip .

- Yearly health check.

Địa điểm làm việc

Quận 1, Hồ Chí Minh - Quận 1 (Hồ Chí Minh)

Ngành nghề
Tính chất công việc

Toàn thời gian

Yêu cầu về bằng cấp (tối thiểu)

Đại Học

Yêu cầu kinh nghiệm

5 - 10 năm