Operation Supervisor

Warehouse Management:

· Supervise daily warehouse activities, including but not limited to receiving, storing, and dispatching goods.

· Ensure proper organization and optimization of storage space in frozen, chilled, and dry storage areas.

· Implement and enforce safety and security protocols within the warehouses.

· Ensure physical stock is accurately reflected in the SAP system.

· Ensure all Standard Operating Procedures are implemented, such as FEFO (First Expire First Out) and product classification in the warehouse.

· Report product issues, short dates, and expired items promptly to HQ.

· Maintain the goods warehouse in good condition.

Logistics Coordination:

· Plan and coordinate daily delivery schedules to hotel and restaurant customers.

· Monitor and optimize transportation routes to enhance efficiency.

· Collaborate with the customer service team to ensure accurate inventory levels.

· Keep track of truck registration, insurance, and report when they need to be renewed.

· Follow daily route delivery.

· Support and deliver goods to customers if necessary.

Team Leadership:

· Lead and motivate warehouse and delivery teams (3 employees)

· Conduct regular training sessions for staff on safety, quality, and operational procedures.

· Foster a positive and collaborative working environment.

· Coordinate with third-party service providers in Hanoi.

Quality Control:

· Implement and maintain quality control processes for incoming and outgoing products.

· Conduct regular inspections to ensure adherence to food safety standards.

· Conduct weekly stock checks to maintain accuracy.

· Follow the company's operating procedures.

Communication:

· Liaise with other departments, such as customer service and sales, to ensure seamless coordination.

· Communicate effectively with the Board of Directors (BOD) to address any operational concerns or requirements.