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Night Duty Manager - Front Office (Male Only)

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    Tính chất công việc

    Full-time

    Vị trí/chức vụ

    Trưởng Nhóm/Trưởng Phòng

    Ngày đăng tuyển

    08/07/2021

    Yêu cầu bằng cấp (tối thiểu)

    Cao Đẳng

    Yêu cầu kinh nghiệm

    2 - 3 năm

    Địa điểm làm việc

    ⇒ 63 Nguyễn Huệ, Quận 1, Hồ Chí Minh

    Việc làm Hồ Chí Minh

    Mô tả công việc

    • Be pro-active, professional and friendly in all aspects of service and customer interaction.
    • Nurture an ongoing commitment to the personal and professional growth and development of oneself and team members.
    • Provide effective role-modeling for staff by ensuring that one's own performance and presentation are maintained at impeccable levels.
    • Demonstrate leadership for the company in the area of training and development of staff within your scope of responsibility.
    • Demonstrate initiative and the ability to manage time and work priorities.
    • Be co-operative and supportive of other team members through consulting, providing feedback and sharing information with others.
    • Consider the attitudes and perspectives of the guest and adapt to their differing needs.
    • Possess good administration and interpersonal skills and the ability to work to agreed time frames and reporting schedules.
    • Demonstrate the ability to prioritize and manage the demands of your position.
    • All operational activities at the Front Office and full understanding of emergency procedures.
    • Responsible for the shift and also for briefings and the accurate handover to the next Duty Manager and the next shift.
    • Responsible for account queries, shift closing and account adjustments for the shift.
    • Deal with difficult guests or situations and strive for a win-win outcome.
    • A representative of the hotel and responsible for the hotel operationally in the absence of the Heads of Department and General Manager.
    • Assist in training of Front Office staff. Liaise training with the Front Office Manager.
    • In charge of accounting control aspects at the Front Desk.
    • Responsible for the upkeep and maintenance of foyer, reception area and the front of the building.
    • Responsible for the overall level of guest service in the department. Must liaise with the Front Office Manager and ensure that staffs are being trained and that a high quality of service is extended to our guests.

    Yêu cầu công việc

    Education:

    A diploma or degree qualification. Fluency in oral and written English

    Experience:

    Previous hotel-related experience.

    Other:

    Excellent interpersonal and communication skills.

    Good presentation and public speaking skills.

    Good in planning, organizing and co-ordination.

    Show up strong initiative and creative skills.

    Quyền lợi được hưởng

    - Full Insurance as Law

    - Service charge monthly
    - 1 meal/day
    - 35% night shift allowance
    Saigon Prince Hotel
    Chào đón bạn đến với

    Saigon Prince Hotel

    Khách sạn

    63 Nguyễn Huệ, Quận 1, Hồ Chí Minh, Việt Nam

    Located right in the heart of vibrant Ho Chi Minh City, the Saigon Prince Hotel is a luxury 4* boutique hotel offering a refined and relaxing environment for business and leisure t... [Xem thêm]

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