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Night Auditor

  • Hết hạn trong 21 ngày nữa
  • Mức lương Thỏa thuận
Mô tả công việc

Oversee the entire Front Office operation to maintain high standards

Serve as a point of contact for regular and VIP Guests

Complete Night Audit duties

Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities

Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy

Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel

Manage, record and promptly resolve issues or emergencies that arise

Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area

Act in accordance with all security and emergency procedures and manage the instigation of these, as required

Compile adequate handover to Early staff / Duty Manager

Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts

Act in accordance with policies and procedures when working with front of house equipment and property management systems

Conduct annual and mid-year Appraisals with Team Members

Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas

Assist other departments, as necessary..

Yêu cầu công việc

Previous supervisory experience in Front Office within the hotel/leisure/retail

High level of IT proficiency

Excellent leadership, interpersonal and communication skills

Accountable and resilient

Commitment to delivering a high level of customer service

Ability to work under pressure

Excellent grooming standards

Flexibility to respond to a variety of work situations

Ability to work on your own and as part of a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in the hotel industry

Previous experience with Front Office Management Systems

Previous experience with cash handling.

Quyền lợi được hưởng

Employee benefit card offering discounted rates in Accor Hotels worldwide.

Develop your talent through learning programs by Academy Accor.

Opportunity to grow within your property and across the world!

Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21..

Địa điểm làm việc

Huyện Phú Quốc - Kiên Giang (Kiên Giang)

Ngành nghề
Tính chất công việc

Toàn thời gian

Vị trí (Chức vụ)

Trưởng Nhóm/Trưởng Phòng

Yêu cầu về bằng cấp (tối thiểu)

Trung cấp - Nghề

Yêu cầu kinh nghiệm

Không yêu cầu

Nhà hàng, Khách sạn

Bãi biển Ông Lang, Khu du lịch sinh thái Cửa Cạn, xã Cửa Dương, đảo Phú Quốc, tỉnh Kiên Giang.


Khu nghỉ dưỡng đầu tiên và duy nhất của Việt Nam được quy hoạch và thiết kế theo phong cách Thụy Sĩ, đáp ứng tiêu chuẩn nghỉ dưỡng chuẩn 5 sao quốc tế với không gian riêng tư và hài hòa cùng thiên ... Xem thêm

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