Quận Bình Thạnh 10/04/2024 8 - 20 triệu VNĐ
Quận 1 12/04/2024 12 - 25 triệu VNĐ
Quận 1 18/04/2024 17 - 25 triệu VNĐ
235 Nguyễn Văn Cừ 31/03/2024 8 - 20 triệu VNĐ
Quận Bình Tân 24/04/2024 Thỏa thuận
Quận Tân Bình 04/04/2024 6 - 15 triệu VNĐ
Biên Hoà 31/03/2024 13 - 20 triệu VNĐ
Quận Bình Tân 29/03/2024 12 - 18 triệu VNĐ
Hồ Chí Minh 21/04/2024 20 - 40 triệu VNĐ
Quận 1 25/04/2024 12 - 18 triệu VNĐ
Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân viên/Chuyên viên
Ngày đăng tuyển
13/03/2019
Yêu cầu bằng cấp (tối thiểu)
Đại Học
Yêu cầu kinh nghiệm
Dưới 1 năm
Yêu cầu ngôn ngữ
Địa điểm làm việc
⇒ HSBC, Đường Nguyễn Văn Cừ, Nguyễn Cư Trinh, Quận 1, Hồ Chí Minh
Việc làm Hồ Chí Minh Việc làm Quận 11. Deliver the Counter services including the cash related services and specific ownerships of complex or high value transactions (i.e: cash/cheque withdraw and deposit, money exchange, term deposit, demand draft, telegraphic transfer, emergency encashment, manage the cash difference, deliver card/pin to customer,...)
2. Deliver the best customer services
• Provide excellent customer service
• Actively participate in the “customer retention” strategies as directed by managers to ensure customers are retained
• No justified customer complaints where the avoidance of the complaint is within the staff members control
• Customer feedback / letters of praise
• Actively introduce alternative delivery channels such as Personal Internet Banking and Express Banking facilities
• Support Counter Team and handle customer compliance
• Pro-actively take ownership of complex and high value transactions, with minimal referrals to line managers
3. Sales and business support
• Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers' needs and make effective referrals to Personal Banker or customer group in HSBC
• Provide advice and guidance to colleagues within the team, supporting them with complex transactions
• Support team members within the Retail Store by sharing innovative and creative ideas to improve processes and operations
• Evidence of new ideas or innovative approaches to improve processes or procedures
To be successful in the role, you should meet the following requirements:
•Bachelor's degree
•Knowledge of cashiering procedures and regulations
•Knowledge of core products, sales referral opportunities and Customer Relationship Management system
•Knowledge of appropriate branch operational procedures
•Awareness of compliance and regulatory issues as required
•Strong interpersonal and customer service skills
•Good decision making skills and proven ability to deliver accuracy and efficiency
•Ability to coach and guide Teller in complex transactions & enquiries and in providing outstanding customer service
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
Cao ốc Metropolitan, 235 Đồng Khởi, Quận 1, TP. Hồ Chí Minh, Việt Nam
>500 nhân viên
Mục tiêu của chúng tôi là trở thành ngân hàng quốc tế đứng đầu thế giới và được ưu ái nhất.Mục đích của chúng tôi là hiện diện ở nơi có tăng trưởng, kết nối khách hàng với cơ hội.... [Xem thêm]
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