Quận Tân Bình 12/04/2024 6 - 8 triệu VNĐ
Huyện Củ Chi 20/04/2024 Từ 10 triệu VNĐ
Quận Bình Thạnh 25/04/2024 15 - 20 triệu VNĐ
Quận Tân Bình 29/03/2024 Thỏa thuận
Quận 1 03/04/2024 Từ 8 triệu VNĐ
Quận 1 03/04/2024 Từ 8 triệu VNĐ
Quận 7 09/04/2024 Thỏa thuận
Quận Bình Tân 13/04/2024 Thỏa thuận
Thủ Đức 13/04/2024 14 - 20 triệu VNĐ
Quận 5 14/04/2024 7 - 8 triệu VNĐ
Tính chất công việc
Vị trí/chức vụ
Nhân Viên/Chuyên Viên
Ngày đăng tuyển
16/09/2019
Yêu cầu bằng cấp (tối thiểu)
Trung học phổ thông
Yêu cầu kinh nghiệm
Dưới 1 năm
Yêu cầu giới tính
N/A
Địa điểm làm việc
Handle guest requests and takes personal responsibility to meet the requests.
1. Greet all arriving and departing guests with a smile and eye-contact following the Star Service Standards
2. Deliver and collect baggage for arriving and departing guests and groups
3. Give guest an introduction to the facilities in the guest room and if going with guests in elevator i.e. Hotel F&B venues, Spa, Swimming pool, fitness center etc… airconditioning control, light switches, Safety box, TV, telephone, wardrobe, etc. when rooming the guest
4. Deliver messages and handles requests and questions from guests
5. Check closets and drawers to see if guest have forgotten items when collecting luggage
6. Deliver mail, faxes, messages, packages, flowers etc… promptly to guest rooms
7. Log all deliveries to guest rooms
8. Deliver any in-house items or papers to various departments in the hotel
9. Deliver newspapers to guest rooms
10. Run errands for guests when requested
11. Page guests in public area with the aid of a paging board when requested
12. Give careful attention and assistance to disabled guests
13. Be neatly groomed at all times
14. Accept baggage that guest may wish to keep in storage, issues claim ticket and record in the Record Book accordingly
15. Have thorough knowledge of all hotel facilities and hours of operation, to be able to respond to guests’ questions correctly
16. Answer the telephone promptly and courteously
17. Maintain operating equipment in good working order
18. Keep working areas neat and tidy at all times
19. Identify VIPs, SPG member, regular and long staying guests and build rapport to offer personalized service and assistance
20. Cultivate good working relationships with inter-related departments
21. Undertake assignments as delegated by your superiors
22. Deliver high quality service to guests
23. Ensure guest needs and reasonable requests are promptly attended to
24. Seek opportunities to continually improve guest service
25. Promote the hotel and Le Meiridien Saigon products and services
26. Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
27. Assist in keeping the lobby area clean at all times
28. Raise and lower the flags daily on time
29. Perform Concierge tasks when required
30. Closely coordinate with Concierge Agent during shift
31. Abide by STAR (Starwood Service Culture Standards).
32. Abide by the Hotel’s Policies and Procedures, Starwood and Le Meridien Saigon Code of Business Conduct and the hotel’s Associate Handbook.
33. To summarize, it is not the intent by way of this Position Description to limit the scope or responsibilities of this role, but to highlight the most important aspects.
1. Good knowledge of Ho Chi Minh City and surrounding area
2. Basic knowledge of hotel & front office
3. Good English language skill and communication skill
4. Good and positive hospitality attitude
5. Other foreign language ability
6. Always willing to learn, willing to help
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.
3C Tôn Đức Thắng, Quận 1, HCMC
50-100 nhân viên
Khách sạn Le Meridien Saigon là khách sạn 5 sao theo tiêu chuẩn quốc tế, được thiết kế với lối kiến trúc sang trọng, hiện đại với quy mô 23 tầng và 3 tầng hầm gồm 350 phòng khách s... [Xem thêm]
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