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Nhân Viên Đón Tiếp Sân Bay

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    Tính chất công việc

    Full-time

    Vị trí/chức vụ

    Nhân Viên/Chuyên Viên

    Ngày đăng tuyển

    03/12/2021

    Yêu cầu bằng cấp (tối thiểu)

    Trung học phổ thông

    Yêu cầu kinh nghiệm

    Không yêu cầu

    Địa điểm làm việc

    ⇒ Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang

    Việc làm Kiên Giang Việc làm Phú Quốc

    Mô tả công việc

    - You always look for opportunities to positively surprise guests at the right moments, through small or large gestures and acts of kindness.

    - Acquire excellent knowledge of the resort activities, facilities and services, as well as rooms and amenities in order to provide guests with most accurate information and suggestions.

    - Acquire extensive knowledge of the local cultures and life on Phu Quoc island, local destinations and points of interest, such as production farms, cafes and restaurants, spa, shops etc.

    - Create a warm and memorable welcome experience to all guests using resort transportation. Assist guest with baggage clearance and escort them to the vehicle, following Regent brand standards.

    - Assist all arrival guests without resort transfer in a helpful and courteous manner.

    - Solve minor problems on the spot and take immediate service recovery actions if necessary. Immediately report guests feedbacks and issues to superiors in order to find a prompt and best solution.

    - Create memorable and seamless departure experience to all Regent Phu Quoc guests, paying special attention and care to VIPs and those guests who use resort transfer. Assist them with the check-in, flight seats, baggage claims and carry-on.

    - Work closely with Concierge and Regent Experience Agents to have a clear communication flow, where all guests movements, special arrangements are well communicated through.

    - Check daily arrival and departure reports, transportation schedule in terms of resort and/or outsourced cars, chauffeurs assignment to provide guests with smooth arrival and departure experiences.

    - Prepare daily light snack and beverage for guest use at the airport desk. Monitor the quantity and raise orders based on the business needs via Assistant Chief Concierge when needed.

    - Be fully conversant with immigration services, private jet arrival/departure procedures and protocols that are set by the airport authorities.

    Yêu cầu công việc

    - Nhanh nhẹn, hiểu biết công việc

    Quyền lợi được hưởng

    • Competitive salary

    • Insurance as labor law

    • At least 14 annual leave, 2 days off per week

    • Contract 2 years included probation period

    • Relocation, repatriation allowance

    • Rest and relaxation, Home leave allowance

    • Accommodation, uniform, transportation, and meals are provided

    • Service charge as revenue

    • International working environment, join courses of IHG Group

    • Healthcare insurance for personal at least 6 months and for the family after working 2 years

    • 24/7 accident insurance

    • Other benefits

    Regent Phú Quốc
    Tham gia vào đại gia đình

    Regent Phú Quốc

    Du lịch

    Bai Truong, Duong To Ward, Phu Quoc Island Phu Quoc, Kiên Giang Province


    At Regent, we enable uplifting experiences, igniting the best version of ourselves and our guests. Regent Phu Quoc will transform the luxury experience in Vietnam. Apply now and b... [Xem thêm]

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