Nhân Viên Dịch Vụ Khách Hàng (Customer Service Executive)

  • Mức lương: 10 - 15 triệu VNĐ

  • Hết hạn trong: 43 ngày nữa

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Manage accounts in terms of order processing, order follow up, pricing integrity, ontime deliveries, complete order fulfillment. To response and ensure the customer enquiries and requests are addressed in a timely manner To coordinate with sales team, product development team, planning teams and other internal teams, suppliers to ensure the product quality and customers’ requirements are met.

Địa điểm làm việc:

45 Số 8A, Thảo Điền, Quận 2, Hồ Chí Minh - Quận 2 (Hồ Chí Minh)

Ngành nghề:

Yêu cầu về bằng cấp (tối thiểu):

Cao Đẳng

Tính chất công việc:

Toàn thời gian

Yêu cầu kinh nghiệm:

1 - 2 năm

Mô tả công việc:

- Manage accounts in terms of order processing, order follow up, pricing integrity, on- time deliveries, complete order fulfillment.
- To response and ensure the customer enquiries and requests are addressed in a timely manner
- To coordinate with sales team, product development team, planning teams and other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
- To handle customer complaints according to the Company procedures and service standard.
- To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
- To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
- To assist and back up other team members and provide supports and report to Manager
- Other tasks assigned by Manager
- Working location: District 2, HCMC
- Working time: Monday to Friday

Yêu cầu công việc:

- Bachelor’s degree.
- At least 1 year experience at relevant positions (experience in label printing is preferred).
- Strong written, verbal skills in English (addition of Chinese skills is an advantage)
- Good computing skill.
- Customer oriented and excellent customer service skills.
- Good organizational skill.

Quyền lợi được hưởng:

- 13th month salary, 12 days leave
- KPI Bonus
- Team - Building
- Laptop
- Lunch
- Shuttle Bus
- Salary increase every year

Công Ty TNHH R- Pac Việt Nam

nhân viên

45 Số 8A, Thảo Điền, Quận 2, Hồ Chí Minh

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