Nhân Viên Dịch Vụ Khách Hàng (Customer Service Executive)

  • Mức lương: 10 - 15 triệu VNĐ

  • Thời hạn: Đã hết hạn

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Thông tin nhà tuyển dụng
Công Ty TNHH R- Pac Việt Nam

nhân viên

45 Số 8A, Thảo Điền, Quận 2, Hồ Chí Minh

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45 Số 8A, Thảo Điền, Quận 2, Hồ Chí Minh - Quận 2 (Hồ Chí Minh)

45 Số 8A, Thảo Điền, Quận 2, Hồ Chí Minh - Quận 2 (Hồ Chí Minh)

Ngành nghề:

Yêu cầu về bằng cấp (tối thiểu):

Cao Đẳng

Tính chất công việc:

Toàn thời gian

Yêu cầu kinh nghiệm:

1 - 2 năm

Mô tả công việc:

- Manage accounts in terms of order processing, order follow up, pricing integrity, on- time deliveries, complete order fulfillment.
- To response and ensure the customer enquiries and requests are addressed in a timely manner
- To coordinate with sales team, product development team, planning teams and other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
- To handle customer complaints according to the Company procedures and service standard.
- To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
- To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
- To assist and back up other team members and provide supports and report to Manager
- Other tasks assigned by Manager
- Working location: District 2, HCMC
- Working time: Monday to Friday

Yêu cầu công việc:

- Bachelor’s degree.
- At least 1 year experience at relevant positions (experience in label printing is preferred).
- Strong written, verbal skills in English (addition of Chinese skills is an advantage)
- Good computing skill.
- Customer oriented and excellent customer service skills.
- Good organizational skill.

Quyền lợi được hưởng:

- 13th month salary, 12 days leave
- KPI Bonus
- Team - Building
- Laptop
- Lunch
- Shuttle Bus
- Salary increase every year

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