Nhân Viên Đặt Phòng (Reservation Agent )

  • Hết hạn trong 9 ngày nữa
  • Mức lương Thỏa thuận
Mô tả công việc

• Assist Reservations Manager in maximizing room revenue, average room rate and occupancy percentage through efficient yield management.

• Ensure all guest’s requests are answered i.e. brochure requests, confirmations etc.

• Chase up on all unconfirmed individual and group bookings.

• Chase tour operators for deposits, confirmation of numbers etc.

• Constantly monitor availability and close out/open up to different rate codes.

• Be familiar with all rates of hotel.

• Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. 

• Make and confirm reservations.

• Make restaurant, transportation, or entertainment reservation, and arrange for tours.

• Order flowers or champagne for guests. 

• Assist the Reservation SV to operate an efficient reservations department ensuring highest occupancy is achieved. • Ensure the completion of all steps of reservations.

• Monitor websites for incoming reservations.

• Monitor daily availability and keep front office informed of best rates to sell.

• Operate wait list on busy days to ensure maximum occupancy

• Record turnaways on busy dates.

• Perform regular checks of future bookings.

• Show prospective clients around the hotel.

• Perform job-related duties as assigned.

Yêu cầu công việc

Level of Education: Bachelor / Licence Areas of study Hospitality

Professional experiences: 01 to 02 years

Languages: essential Vietnamese (Primary tongue); English (Working level)

Proficiency in the use of Microsoft Office

Quyền lợi được hưởng

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme, enables staff to: 

- become more professional by acquiring new skills,  - learn a second profession, 

- be more independent in guest relations, - receive recognition for their skills Other benefits:

▪ 13th month salary ▪ Public holidays cash benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary)

▪ Annual leave: 12 days per year (public holidays mentioned above)

▪ Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee/ gross Salary

▪ 24/24 Personal Accident Insurance - Parking fee

▪ 1 duty meals at Staff Canteen ▪ Uniform covered by the Hotel

▪ Carte Bienvenue

Địa điểm làm việc

2 Hong Ha Street, Ward 2, Tan Binh District, Ho Chi Minh City - Hồ Chí Minh (Hồ Chí Minh)

Ngành nghề
Tính chất công việc

Toàn thời gian

Yêu cầu về bằng cấp (tối thiểu)

Đại Học

Yêu cầu kinh nghiệm

1 - 2 năm

2 Hong Ha Street, Ward 2, Tan Binh District, Ho Chi Minh City

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50-100 nhân viên

Ibis Saigon Airport is located in front of the International Airport, Tan Son Nhat at only 3 minute walking distance. The hotel is located in the dynamic district of Tan Binh; which is the area where are located the major Airline Head Quarters; Parkson CT Plaza; Software city & different others comp anies. Only 6 kilometer far from the city center, where we can find the key attractions and point of interest. It is the only International economic hotel located in the dynamic district of Tan Binh....